Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Apr 27, 2020 10:05:20 AM by Bojan S
Hi Mohammad,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Apr 27, 2020 08:25:27 PM by Jesse M
Hello, I work back and forth from USA and Thailand, and I realized I'm in Thailand more and I should probably set it for here... but I can't change it. Can someone help me change my city from USA to Thailand?
Apr 27, 2020 10:33:03 PM by Avery O
Hi Jesse,
I've updated your country from the U.S. to Thailand. As a gentle reminder, please upload a professional photo of yourself. Here's a great article for more information on how you can enhance your profile that stands out from the rest of the users in the marketplace.
Apr 28, 2020 04:44:14 PM by Mostafa B
I am not in the USA but the country section is disabled and I can't change it
Apr 28, 2020 06:54:25 PM by Avery O
Hi Mostafa,
A member of the team will reach out to you with more information about your account.
Apr 28, 2020 07:30:23 PM by Maria G
HI, when I started my account I wrote it was from USA but I live in Mexico, is there a way to change the country so I can add my actual address in Mexico and phone number?
Apr 28, 2020 11:07:08 PM by Avery O
Hi Maria,
A member of the team will reach out to you with more information about your account.
Apr 28, 2020 11:03:31 PM by Anshul A
Apr 28, 2020 11:19:37 PM by Anshul A
Apr 28, 2020 11:50:30 PM by Goran V
Hi Anshul,
Are you receiving any errors on your end? If yes, please share the text message of the error or a screenshot from your end so that I can assist you further. Thank you.
Apr 30, 2020 09:22:44 AM by Petrina F
I was in the UK to complete my masters degree, and now I've since returned to Malaysia and would like to change my country profile from UK to Malaysia, and I'm still stuck at profile creation page. Can't seem to do it from my end of things - can the Upwork Moderator please help like you have for the other users? Thank you!
Apr 30, 2020 09:56:58 AM by Bojan S
Hi Petrina,
Your Country was updated as per your request.
Thank you!
May 1, 2020 02:12:54 AM by Pramod Kumar K
I am unable to enter my Location while creating my new Upwork account. United States shows by default and I want to put India in my address. Please help.
May 1, 2020 03:13:04 AM by Aleksandar D
Hi Pramod,
Your country has been updated to India as requested. Let us know if you need further assistance.
Thank you.
May 1, 2020 02:46:19 AM by Abdul B
Unable to change my country while creating my profile , I am from Pakistan can someone help
May 1, 2020 03:23:07 AM by Aliya H
May 1, 2020 03:57:26 AM Edited May 1, 2020 03:57:44 AM by Aleksandar D
Hi Aliya,
Please let us know which country would you like to reflect on your account as the location and we will be more than happy to update it for you.
Thank you.
May 1, 2020 12:41:46 PM by Olivier D
I accidentually entered my country as USA, and now need to verify my +1 phone number which I don't have... What can I do?
May 1, 2020 01:54:21 PM by Bojan S
Hi Olivier,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
May 1, 2020 02:21:26 PM by Olivier D
Hi Bojan,
Thanks a lot! Please change it to The Netherlands.
Have a great day!
May 1, 2020 02:55:59 PM by Bojan S
Thank you for following up, Olivier! Your Country was updated as per your request.
May 2, 2020 09:45:28 AM by Abdul B
Hi. I accidentally added the wrong location while creating a new account now I can't receive the verification code because I can't add my number and hence unable to finish completing my account
May 2, 2020 12:30:59 PM by Joanne P
Hi Abdul,
Please share the country where you are currently located so I can check this for you. Thank you!
May 3, 2020 01:53:32 PM by Joanne P
Hi Asad and Abdul,
Your country has been updated to Pakistan. Thanks!
May 2, 2020 11:12:37 PM by Leslie Ann M
hello im a new user ,can someone help me please how can i changed the location in my account
May 3, 2020 12:36:05 AM by Aleksandar D
Hi Leslie,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Thank you.
May 2, 2020 11:45:14 PM by Asad U
Hello,
I made profile while i was in Dubai and now i want to change it but i am unable to do so. Please help!
May 3, 2020 12:11:02 AM by Aleksandar D
Hi Asad,
Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you.
May 3, 2020 12:15:47 AM by Asad U
May 3, 2020 06:22:07 AM by Chong C
May 3, 2020 06:40:50 AM by Aleksandar D
Hi Chong,
I went ahead and updated your country to Malaysia so you can continue with your registration. As a gentle reminder, please know that users whose accounts were closed are not allowed to create new accounts to comply with the Upwork Terms of Service. If you would like us to close your account, please let us know so that we can proceed.
Thank you.
May 3, 2020 06:52:08 PM by Michael W
Hi,
I need to change my country from the US to Chile, can you help me?
May 3, 2020 08:12:39 PM by Avery O
Hi Michael,
The team will reach out to you with more information about your account.
May 5, 2020 01:57:20 AM by Jorge D
I signed up for Upwork time ago, when i created i was living in venezuela, now i am living in Spain, moved years ago but didn't finish my profile. My country is set to Venezuela (locked, cant change) but I now live in Spain. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page where i cannot change it. How am I meant to change my country before submitting my profile for review?
May 5, 2020 03:15:34 AM by Goran V
Hi Jorge,
Your country is now updated, feel free to update the rest of your address, and complete your application once you`re ready. Thank you.