Mar 24, 2021 04:22:38 AM by Hadi K
Hi!
I got interviewed around 36 hours ago for 2 PROPOSALS that I submitted. (Did not work with these clients before), but I only received 10 connects. Can you please check?
Also If I get invitation from clients who I never worked with, do I get connects?
Thanks
Hadi
Solved! Go to Solution.
Nov 3, 2021 06:04:07 PM Edited Nov 3, 2021 06:07:18 PM by Majid A
Nov 3, 2021 06:20:58 PM by Majid A
Nov 4, 2021 05:01:23 AM by Majid A
Nov 4, 2021 09:19:15 PM by Majid A
Nov 4, 2021 11:28:02 PM by Pradeep H
Hi Majid,
Thank you for your message. I'll have one of our customer support agents reach out to you directly to assist you further.
Thank you.
Pradeep
Nov 8, 2021 08:07:57 PM Edited Nov 8, 2021 08:27:20 PM by Avery O
Hi, Please check. I didn't get free connects after these interviews again.
**edited for Community Guidelines**
Nov 8, 2021 08:59:43 PM by Avery O
Hi Nuriddin,
Could you please wait for an additional 24-hours for the Connects to be awarded to your account? If it hasn't been awarded after today, please come back here, and our team will assist you further.
Nov 8, 2021 09:04:43 PM by Nuriddin H
Hi Avery,
Thanks for your reply. I have more interviews and I didn't get free connects from these. It's been 3-4 days. If you want I will send these links to you through direct message. Thanks again!
Nov 8, 2021 09:09:46 PM by Avery O
Yes, that would be fine.
I'll go look into your message when I receive it.
Feb 16, 2022 09:31:57 PM by Nuriddin H
Hi Avery,
Please check your direct message. I didn't receive connects from my interviews. I have sent you links.
Feb 17, 2022 10:57:06 PM by Avery O
Hi Nuriddin,
In the future, please don't hesitate to add the proposal links here, so that the moderator at the time of your posting can assist you timely.
I checked your account and it appears you have received 50 Connects in the past 7 days. Please know that you can only receive a maximum of 50 Connects every seven days for interviews you have won. You may read more information here.
Nov 6, 2021 05:17:38 AM by Sruthi v
Hi,
Yesterday I have an interview but didn't get connects yet. This is the second time I haven't get the connects. Please advise.
Thanks
Nov 6, 2021 07:40:51 AM by Nikola S
Hi Sruthi,
Please know that we are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first.
Here’s how it works:
Note: Connects will be automatically added to your account -- please allow up to 24 hours. You can earn up to 50 Connects every seven days! You can find more information here.
Nov 7, 2021 12:46:02 AM by Sruthi v
Hi Nikola,
Thank you so much for the reply. I submitted proposal. Then I received a request from client to interview. I replied to the client also.
Nov 7, 2021 01:36:04 AM by Nikola S
Hi Sruthi,
Could you please click on my name and send me a PM with more information about the proposal you are referring to? I will be sure to look into your report and escalate it accordingly.
Nov 8, 2021 09:21:17 AM by Corina P
Hi,
I know Upwork gives free 10 connects whenever a client respond to a proposal. I received around 7-9 responses since November 3 and up until now, there is no free connects. Will it still show on my account? It would be a great deal as I won't have to purchase connects again. So I am really keen to receive those free connects from the responses of the client to my proposal. Hope you can help me.
Nov 8, 2021 11:14:30 PM by Zeeshan U
Hi!
I got interviewed around 36 hours ago for 2 PROPOSALS that I submitted. (Did not work with these clients before), . Can you please check?
Also If I get invitation from clients who I never worked with, do I get connects?
Thanks
Had
Nov 8, 2021 11:22:04 PM by Goran V
Hi Zeeshan,
When you're responding to an invitation for an interview you're not eligible to receive the bonus Connects. Here’s how it works:
1. Submit a proposal to a job
2. Receive a request from a client to interview
3. Respond, connect, and earn a bonus of 10 Connects!
Please keep in mind that it can take up to 24 hours for the Connects to be awarded on your profile (when you're eligible). Thank you.
Nov 8, 2021 11:36:43 PM by Karina M
Nov 9, 2021 03:48:39 AM by Goran V
Hi Karina,
Could you please share the job title with me via PM (click on my name) so that I can check the details? Thank you.
Nov 10, 2021 10:21:44 PM by Vira T
Hi. It's regarding my free Upwork connects. I have responded to three job invitations for the past 20 days but I have not yet received my free connects. Is it still available?
Thanks!
Nov 10, 2021 10:48:02 PM by Ashraf K
You do not get free connects if you responded to an "invitation". You are awarded free connects only when you "send proposals using your connects balance" and if the clients contact you "and" you respond to that message. Upwork calls this process of client contacting you as "interview".
So:
You must send the proposal first using your connects.
Client must respond to the proposal you sent, even if he just says "hi"
Then you must respond to that client message.
Wait for 24 hours, you should get the free connects.
The limit is 50 free connects per week. If 6 clients contact you, you still get only 50 connects within that week.
Invitations are different, when you respond to an invitation, you are not spending connects, sending a proposal is free when a client invites you. So you do not get any connects rewarded even if you respond!
Hope that helps!
Nov 10, 2021 11:37:37 PM by Vira T
Hi. It's regarding my free Upwork connects. I have responded to three job invitations for the past 20 days but I have not yet received my free connects. Is it still available?
Thanks!
Nov 10, 2021 11:39:53 PM by Petra R
Vira T wrote:Hi. It's regarding my free Upwork connects. I have responded to three job invitations for the past 20 days but I have not yet received my free connects. Is it still available?!
You don't get free connects for responding to invites to apply.
Only for interviews that resulted from you actually sending a proposal.
Nov 11, 2021 10:59:52 PM Edited Nov 11, 2021 11:09:15 PM by Goran V
yesterday I get interviewed by Nigerian client job post name is
but not received connects despite I have qualified for it
Nov 11, 2021 11:13:10 PM by Goran V
Hi Akshay,
Please keep in mind that you can only win 50 Connects in a 7 day period. Since you have already won 5 interviews in the past 7 days you will not receive the bonus Connects for the job you're referring to. Thank you.
Nov 11, 2021 11:17:55 PM by Akshay K
according to me, I have not won 5 interviews. I think my next week just started and this was the first interview of my new week cycle. if I was wrong please tell me my week cycle date so I can understand and check that I already get 50 connects. please let me know my week cycle date
Nov 11, 2021 11:21:19 PM by Goran V
Hi Akshay,
Please keep in mind that this has nothing to do with the week. It is calculated based on a 7 day period, for example from November 5th until today.
To view more details about the Connects you've won, go to Reports > Connects History. Once you're eligible to receive the bonus Connects, they will be awarded to your profile automatically. Thank you.
Nov 11, 2021 11:35:21 PM by Akshay K
ok, I got 50 connects between 5 Nov to 11 Nov (7 days) that means if I got interviewed today then I am eligible to get free connects? and the week cycle goes from today to 17 Nov? right or wrong?
Nov 12, 2021 12:49:03 AM by Marouen S
I did not receive my free 10 connects this month. Why is that?
Plus I did some work and I didn't get any connects after submission and completion of tasks.
Thank you
Nov 12, 2021 12:53:08 AM by Goran V
Hi Marouen,
Today is the last day of your current billing cycle. Once your new cycle starts you will receive the 10 monthly free Connects. To learn more about how you can win free Connects, check out this Help Article. Thank you.
Nov 12, 2021 07:12:22 AM by Hammad K
I have responded to two interview invitations, but have not been rewarded with the connect. Now am running low on connect. How can I claim connects for the interview calls responded recently?
Nov 12, 2021 07:19:29 AM by Martina P
Hammad K wrote:I have responded to two interview invitations, but have not been rewarded with the connect. Now am running low on connect. How can I claim connects for the interview calls responded recently?
You don't get connects for responding to an invitation to interview.
Nov 12, 2021 07:19:58 AM by Goran V
Hi Hammad,
When you're responding to an invitation for an interview you're not eligible to win the bonus of 10 free Connects. Here’s how it works:
1. Submit a proposal to a job
2. Receive a request from a client to interview
3. Respond, connect, and earn a bonus of 10 Connects!