Dec 7, 2023 05:58:14 AM by Tamires Cristina D
Hi guys, what's up?
I'm from Brazil and I'm living in Ireland temporarily, when I registered I put the location of Ireland, but I uploaded an identity document from Brazil. Now I'm trying to change my location to Brazil and I can't, because I don't have a valid proof of address here in Ireland.
When I select Brazil in the country field it turns red and says I have to select the same country as on my ID, but the one on my ID is Brazil!
Can anyone help me?
Dec 7, 2023 10:37:41 AM by Annie Jane B
Hi Tamires,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.