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d6624a5d
Community Member

Error changing location

 

Hi guys, what's up?

I'm from Brazil and I'm living in Ireland temporarily, when I registered I put the location of Ireland, but I uploaded an identity document from Brazil. Now I'm trying to change my location to Brazil and I can't, because I don't have a valid proof of address here in Ireland.

When I select Brazil in the country field it turns red and says I have to select the same country as on my ID, but the one on my ID is Brazil!

Can anyone help me?

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Tamires,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
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