Aug 7, 2019 12:32:57 PM Edited Aug 7, 2019 01:08:12 PM by Bojan S
I wear a veil, how do I upload my profile picture with it on?
Solved! Go to Solution.
Aug 15, 2021 02:22:40 AM by Humaira S
Hi, I want to put a profile picture of myself in a veil because of religious purposes. And upwork is allowing a particular type (including face and shoulders) of profile picture. I would love it if someone could help me.
Thanks.
Aug 15, 2021 03:29:59 AM by Nikola S
Hi Humaira,
Thank you for reaching out to us. You should now be able to upload a picture of yourself with a veil. Let us know if you need further assistance from our end.
Aug 18, 2021 06:51:21 PM by Asfiya M
Hi, I am uploading picture with hijab but upwork is not accepting it, please help
Aug 18, 2021 07:44:42 PM by Joanne P
Hi Asfiya,
Could you please retry uploading your profile photo this time? Please let us know if you need further assistance. Thank you!
Aug 24, 2021 11:31:14 PM by Juweriya S
Is there a provision of uploading profile picture in a face veil? I am unable to save my picture in the face veil.
Aug 24, 2021 11:33:16 PM by Goran V
Hi Juweriya,
You should be able to upload your profile photo now. If you experience any problems on your end, let me know. Thank you.
Aug 27, 2021 10:33:44 AM by Alaina T
hi, I am also unable to save my picture in Face veil. please help.
Aug 27, 2021 10:56:10 AM by Bojan S
Hi Alaina,
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Thank you!
Aug 25, 2021 04:02:58 AM by Ifra S
I do veil. I have tried multiple times to upload my picture on Upwork. Upwork is not accepting my picture in a veil.
Aug 25, 2021 04:26:49 AM by Goran V
Hi Ifra,
You should be able to upload your profile picture now and complete your application. Thank you.
Aug 26, 2021 03:22:42 AM by Muqadas L
Hi team upwork!
I am a Muslim and I don't want to upload my profile picture without veil.
Please help me in this regard.
Thank you!
Aug 26, 2021 03:29:19 AM by Goran V
Hi Muqadas,
Could you try to upload your photo now? Thank you.
Aug 27, 2021 09:57:28 AM by Alaina T
FACE VEIL PROFILE PICTURE.
Hello. I'm new to Upwork as a graphic designer. To submit my profile I need to upload my profile picture, the issue is that I'm a Muslim woman and cover my face with a veil. I want to upload a profile picture with a face veil but Upwork is not approving that picture. please anyone help me upload the picture and help me get my profile approved. I don't know how to contact Upwork directly.
Aug 27, 2021 10:12:00 AM Edited Aug 27, 2021 10:12:38 AM by Bojan S
Hi Alaina,
Thanks for reaching out to us. Could you please try again to upload the profile photo with a veil? Let us know if you need any further assistance.
Aug 27, 2021 10:31:59 AM by Alaina T
Sep 3, 2021 09:46:52 AM Edited Sep 3, 2021 09:47:56 AM by Nejira H
I wear a niqab, how do I upload my profile picture with it on? The current one is from my husband.
Sep 3, 2021 10:06:46 AM by Nejira H
I saw that discusion, but there is no solution. I think they need to do that manualy.
Sep 3, 2021 10:12:28 AM by Preston H
I flagged your note and I believe an Upwork representative will contact you to assist.
This is a very minor issue. Helping freelancers who weir niqab with their profile photo is a standard Upwork procedure.
Sep 3, 2021 10:20:41 AM by Andrea G
Hi Nejira,
Could you please try uploading your photo one more time?
Sep 5, 2021 09:13:06 AM by Reeba A
Sep 11, 2021 03:33:40 PM by Noura A
Sep 11, 2021 04:04:31 PM by Andrea G
Hi Noura,
Please note that your profile must represent you as an individual and that all the information in your profile including your profile photo needs to be accurate, truthful, and verifiable. In your case, we can add a religious exemption to your profile to allow you to upload a profile photo that covers your face. Please let us know if you would like us to do that for you so you can proceed with your Identity Verification.
Sep 11, 2021 04:55:26 PM by Noura A
Sep 11, 2021 05:30:45 PM by Pradeep H
Hi Noura,
Could you please try again to upload the profile photo covering you face? Let us know if you need any further assistance.
Thank you.
Pradeep
Sep 18, 2021 01:49:34 PM by Ahlam I
Hi,
I'm also a niqapi I only show my face in the ID, I verified my identity but it shows this message.
(After review, we have determined that your profile photo does not meet Upwork requirements. Update your photo.)
I can't upload a picture with niqap, so I used a generic one with a mask.
Sep 18, 2021 02:06:30 PM by Preston H
re: "I can't upload a picture with niqap, so I used a generic one with a mask."
Thousands of women who wear niqab have followed instructions and had their profiles verified on Upwork.
But you uploaded a photo of somebody who is not you.
That doesn't work.
Upwork provides special procedures and exceptions, and trained special representatives to allow niqapi to use the platform. You are allowed to work within these protocols or you may choose to use other platforms for your freelancing activitites.
Sep 18, 2021 02:52:50 PM by Luiggi R
Hi Ahlam,
Can you please retry uploading your photo? You should now be able to use your profile photo with Niqab.
Oct 9, 2021 12:39:09 PM by Saira I
Oct 9, 2021 01:00:18 PM by Maria T
Saira I wrote:
I don't want to post my photograph on my profile, primarily because I think my profile is a good enough representation of my professional competency, rather than being judged based on what I look like. Is it possible to have a exemption to this policy?
Looking forward to a quick and favourable response from your side.
Saira
If you want to have a profile on Upwork, it is mandatory to have a photo of yourself in the profile.
They will not make an exception for you.
Oct 9, 2021 01:05:56 PM by Preston H
You don't need an exemption. Establishing a freelancer profile on Upwork is voluntary.
You are welcome to use other freelance work platforms which do not require profile photos.
But if you want to use Upwork as a freelancer:
It has been many years since Upwork began requiring freelancer profile photos. I have been an extremely regular reader of the Forum. I have never seen Upwork grant an exemption.
Oct 9, 2021 09:36:29 PM by Saira I
Oct 9, 2021 11:49:18 PM by Martina P
Saira I wrote:
But I have seen posts of women who have requested to be exempted on religious grounds. Attaching a screenshot of a relatively recent post.
Then request that. But you will still need a picture of yourself.
Oct 10, 2021 02:10:59 AM Edited Oct 10, 2021 02:11:53 AM by Maria T
Saira I wrote:
But I have seen posts of women who have requested to be exempted on religious grounds. Attaching a screenshot of a relatively recent post.
Ok, so it's a religious question, right?
If it is because you must wear a veil, ask about it since with or without a veil, you must upload a photo.
In this thread, it's all about it and the moderators can help you:
https://community.upwork.com/t5/New-to-Upwork/I-wear-a-veil-how-do-I-upload-my-profile-picture-with-...
Oct 10, 2021 06:53:18 AM Edited Oct 10, 2021 06:53:48 AM by Preston H
re: "But I have seen posts of women who have requested to be exempted on religious grounds. Attaching a screenshot of a relatively recent post."
Yes. You have indeed seen those posts. Thousands of women have asked this question. All of them were required to posts photos of themselves, but they were able to do so while still adhering to religious guidelines.
Oct 12, 2021 02:10:46 AM by Aleksandar D
Hi Saira,
To clarify, Upwork’s Terms of Use require that you accurately represent yourself. This includes having a profile picture that looks like you. Your profile picture should accurately reflect who you are, and it should look like you. It should be a close up image with a focus on your head and shoulders, and clearly show your full face.
If however, you need to cover your face for religious purposes, we can add a religious exemption to your profile to allow you to upload a profile photo that covers your face. Let me know if you would like to have the exemption added to your account to allow you that.
You can check this help article for more information about profile pictures.
Thank you.