Identity (ID) Verification

[#1]

there is no menu item for verification by ID when I follow the link there is no such page either ... what is the problem please help me to pass verification. thanks

[#2]

Hello!

A few days ago I got this notification: Action required: Verify your identity by 11/10/2022 UTC to continue winning jobs on Upwork.

I went through all steps (I took picture of my national ID and selfie), but I'm still waiting for a review.

What can I do now?

The deadline is today.

[#3]

Hi Betty,

Thank you for your message. I am pleased to inform you that your account is verified now.

Thank you,

Pradeep

[#4]

Hi, I have uploaded required document on 3 Nov 2022, but I am still facing this issue ''Action required: Verify your identity by 10/11/2022 UTC to continue winning jobs on Upwork."Kindly assist to resolve this prob.

[#5]

Hi Tin,

Thank you for your message. I have followed up with the team handling your request and I am pleased to inform you that your account has been verified now.

Thank you,

Pradeep

[#6]

Upwork keep on denying my TIN ID for unknown reasons. I re-submitted my ID multiple times and still no reason why you kept on denying my ID. It clearly shows all the required details to be verified so I don't understand why you're doing this to me.

[#7]

Hi Celine,

Thank you for your message. I am sorry to hear about your verification status. I can see that the relevant team notified you about the status of your verification via this support ticket already. As mentioned on the ticket, the team was unable to validate your ID due to the image quality (cropped/adjusted/altered). Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. 

Thank you,

Pradeep

[#8]

Hi I'm trying to verify my location. Even though the country on my profile and my ID is the same I keep getting "Country should match you ID" message. 

[#9]

Hi Watson,

Thank you for your message. I have followed up with the team handling your request and I am pleased to inform you that your location has been approved now.

Thank you,

Pradeep

[#10]

Hello Upwork support team. Take my Greetings, I am an upcoming freelancer and I just my first job. 

I submitted my Identification card on Monday 7/11/2022 yet my account is not verified. Please kindly look into it as it is taking too long.

Thanks for your time 

Nneoma Gold.

[#11]

I also did the face verification.

[#12]

I'm on the same boat. I'm worried about my proposals being withdrawn on 15th if it's taking this long to verify my ID. 

[#13]

Hi Nneoma,

Thank you for your message. I followed up with the team handling your request and I am pleased to inform you that your Upwork account is verified now.

Thank you,

Pradeep

[#14]

I've submitted a photo of my drivers license and selfie for ID verification. But it has taken longer than what it says on the page so now I'm worried about my account being put on hold on 15th. I have many proposals that aren't concluded yet and I don't want to miss those opportunities. Is there anything I can do to speed the process?

[#15]

Hi Inci,

You should be able to see the badge on your profile now.

[#16]

Hello,

I've submitted my ID for verification a while ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?

[#17]

Hi Doyle,

I checked with the team and you should have the badge on your profile already.

[#18]

Hi, having trouble clocking in since im gonna start my work. Is it normal that I cant clock in since you haven't verified my identity yet? I sent and submitted my ID a week before. When can I be verified?

[#19]

Hi Carla Bianca,

I have reached out directly to the team handling your account and I'm pleased to inform you that your ID is now Verified. You should be seeing the ID Verified badge on your profile as a confirmation. Let me know if you need further assistance.

[#20]

Hi,

I want to get my account verified but I can not see any option there in settings. Please enable my identification verification so that I could do it and be able to get projects. 

It has been a long time now but I have not received any invitation. So I want to get verified now.  May be it helps me in getting projects.

Regards,

Tayyaba Sana

[#21]

Hi Sana,

Thank you for your message. I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you,

Pradeep

[#22]

Hello @moderator.

I have uploaded my ID since 3 days ago and up till now it says it's still in review. Please I'm running out of time. What's the way forward?

[#23]

Hi Joy,

Thank you for your message. I have followed up with the team handling your request and I am pleased to inform you that your Upwork account is verified now.

Thank you,

Pradeep

[#24]

I've submitted my ID for verification a while ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?

Would appreciate your urgent support with this process as we need to hire freelancers

[#25]

Hi Degui,

I have reached out to the team handling your case and one of the members has sent you an email with more information along with instructions on how to complete your ID Verification. Feel free to coordinate with the team through that email if you have questions or need further assistance.

[#26]

Hi there. 

I'm having issue's verifying my profile and earning the verified badge, the "Identity Verification" tab is not available on my Upwork setting. Please check and help how to verify my profile.