Feb 1, 2023 11:44:24 AM by Rashid Abdul Rahim K
Why is my payment method of 'direct to local bank' is inactive. Despite of my tax information are completed and verified. It's been more than a week.
Feb 1, 2023 12:49:01 PM by William T C
Rashid,
It is possible that your payment method of 'direct to local bank' is inactive because there was an issue with your tax information or ID. If this is the case, it would need to be corrected before the payment method can become active again. You can contact Upwork's support team to find out if this is the issue and they would be more than happy to assist you in resolving any issues with your tax information.
Feb 1, 2023 01:20:15 PM by Arjay M
Hi Rashid Abdul Rahim,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Feb 3, 2023 09:31:34 PM by Rashid Abdul Rahim K
Hi,
It's been more than 48 hours. And the issue is not yet resolved.
Feb 3, 2023 10:35:22 PM by Joanne P
Hi Rashid Abdul Rahim,
Please allow time for our team to review and update you directly on the same ticket and assist you further.