Propose New Contract: Freelancer is Suspended

[psharpston]

Hello,

I am trying to create a new contract with one of my clients but each time I try to complete this, it give me an error stating:

Freelancer is suspended

Really sorry about this, but this page is offline right now.
Check back later.

Error 400 (N)

Trace ID: 79a8be823d93b039-ATL

Could someone please assist me?

[kochubei_valeria]

Hi Preston, 

I checked and don't see any issues with your account or the client's that would cause issues. Are you trying to accept an offer or propose a contract? Does that same error appear when you attempt the action using a different browser?

[psharpston]

Hello! I am attempting to propose a contract to a client. This happens
whenever I use different browsers, I’m afraid!

[AndreaG]

Hi Preston,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.