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Suraj's avatar
Suraj S Community Member

Submit A Proposal button not working. What's wrong?

I'm trying to submit a proposal but the button not working. Please help!

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

The bug that was causing "Submit Proposal" button to be unresponsive has been addressed by our engineers over the weekend. We'll be closing this thread from further replies.

 

Thanks!

~ Valeria
Upwork

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62 REPLIES 62
Manohar's avatar
Manohar S Community Member

Hi,

 

I am getting the following error while submitting the proposal:

 

There was an error loading this page: error [6f91560e0a2b1d89-PDX, 6f91560e0a2b1d89-PDX]. Contact Upwork Support for more information.

 

Please help me resolve this issue.

 

Thanks

Manohar

Nikola's avatar
Nikola S Retiring Moderator

Hi Manohar,

 

Thank you for reaching out to us. Could you please share a screenshot of the error message you receive on your end so that we can assist you accordingly? 

 

Additionally, one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Nikola
Manohar's avatar
Manohar S Community Member

Hi Nikola , here is the screen shot.

callmano_0-1649501832111.png

 

Nikola's avatar
Nikola S Retiring Moderator

Hi Manohar,

 

Thank you for following up and sharing a screenshot from your end. I will share it with our team for further review. Our team will continue to assist you directly on your ticket. 

~ Nikola
Manohar's avatar
Manohar S Community Member

Hi Nikola,

 

This error came when I withdrew a proposal and reapplied with a different message.  Now, the job is gone.  So, you can leave this issue.

 

Regards

Manohar

Nurullah's avatar
Nurullah Y Community Member

Hi, I can't hit the submit a proposal button. when I hit it, it changes to a pale green and also the "save job button" is greyed. They are working at some works but mostly I can't press them.

Nikola's avatar
Nikola S Retiring Moderator

Hi Nurullah,

 

Thank you for reaching out to us. I checked but I could not replicate the issue you are experiencing. Could you please clear your cache and cookies or try using another browser? Please let us know if the issue persists and we will be happy to assist you further. 

~ Nikola
Nurullah's avatar
Nurullah Y Community Member

Hi, thanks for your interest. You can check the attached screenshots.
"Submit a proposal" button doesn't work in 1 and 2 but in 3 it works. I
tried in different browsers as well.
George's avatar
George Z Community Member

Hi guys,

 

When pressing the "Submit Proposal" button on a job posting, absolutely nothing happens. No other page loads or anything, whatsoever. This is regardless of the browser I use, and regardless of the job posting (have already tried it on dozens).

 

Can anyone help?

 

Thanks,

 

George

Andrea's avatar
Andrea G Community Manager

Hi George,

Could you please try clearing your cache and cookies to see if the issue persists?

 

~Andrea
George's avatar
George Z Community Member

Thanks for your response. Just cleared all my browsing data (cache and cookies). Problem still persists unfortunately.

Bojan's avatar
Bojan S Community Manager

Hi George,

 

One of our agents will reach out to you directly via support ticket to assist you with this issue.

 

Thank you! 

~ Bojan
Upwork
Arif's avatar
Arif H Community Member

Submit A Proposal button is not working sincce last night

Arif's avatar
Arif H Community Member

on some jobs "Submit a Proposal " button does not work but works on some other job. Need support . Thanks

Andrea's avatar
Andrea G Community Manager

Hi Arif,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

~Andrea
Arif's avatar
Arif H Community Member

Hi Andrea,

 

Thanks for your response . Tried your suggested solution but did not work. Another solution will be appreciated if any.

 

~Arif

Andrea's avatar
Andrea G Community Manager

Hi Arif,

Thanks for following up! Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Andrea's avatar
Andrea G Community Manager

Hi Suraj,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

~Andrea
Anna's avatar
Anna D Community Member

Andrea, I have the same problem today as the one that Suraj described. But it's with selected jobs - in some jobs I click on "Submit proposal" button and the relevant window opens, but in some other jobs I click on the Submit button which looks green and active, and nothing happens. The other weird thing I've noitced is that for such jobs "Save job" button is gray. The issue persisted in different browser. Any ideas what could it be? Thank you in advance for any news.  

Andrea's avatar
Andrea G Community Manager

Hi Anna,


Could you please click on my name above this post and send me a private message with the link to one of the job posts you're unable to apply to so I could check?

 

~Andrea
Darren's avatar
Darren w Community Member

I am aware that Upwork has some performance degradation issues at the moment.

However, does that include being unable to click on "submit a proposal" and "Save Job"?

Andrea's avatar
Andrea G Community Manager

Hi Darren,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

~Andrea
Anna's avatar
Anna D Community Member

Sent it, Andrea, thanks for your help!

Oleksandr's avatar
Oleksandr S Community Member

I'm just unable to send a proposal to project. The button is green, but it just doesn't do anything. No notifications. Is it me, or is it any technical issue?

 

Amounts of scam and spam on job boards are enormous too, by the way, but it's another story.