Top rated

[prince-mark]

Hi 

For the last 6 weeks, my profile has been at 10 weeks out of 16 for eligibility for top-rated and I tick all the boxes, why have I not attained top rated yet?

profile link: https://www.upwork.com/freelancers/~0159ae245fc05d248b

[PradeepH]

Hi Mark,

Thank you for your message. I checked and I see that you have completed and received feedback on just one contract during the last 16 weeks. Eligible weeks are ones where you either had Rising Talent status or a Job Success Score above or equal to 90%. Each Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. In order for the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago. Because of the past 16 weeks, you still have the same total number of eligible ones as the last time. You can refer to the 16 weeks chart here for more information. You earn a 'Top Rated' status when you meet all requirements mentioned here. 

Thank you.

Pradeep