Apr 22, 2022 01:34:13 AM by Ruiyu L
Hi,
I am a freelancer from Canada. I can't enter my local bank information to get paid. When I try to enter the institution number and transit number, it didn't gave me the option to go to next page. I checked my bank information for many times, and I am pretty sure everything is right! Please help me to set-up my payment detail.
Thanks,
Ruiyu
Solved! Go to Solution.
Sep 15, 2022 08:55:04 AM Edited Aug 31, 2023 06:29:19 AM by Andrea G
Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
Important things to know:
Apr 3, 2024 12:03:23 PM by Aly Mei L
Hello - this doesn't work for me. I get error message saying my bank is not accepted. I've tried multiple banks (biggest/common banks in Singapore) and all don't work. Can you help?
Apr 3, 2024 07:24:04 PM by Arjay M
Hi Aly,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 9, 2024 12:43:56 AM by MUHAMMAD A
Hi there,
I withdrew my funds from the Agency profile yesterday, but I have yet to receive my payment or any confirmation email. I urgently request assistance with this matter. Thank you.
Apr 9, 2024 01:33:22 AM by Nikola S
Hi MUHAMMAD,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 7 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. I
Feel free to check this help article for more information.
May 12, 2024 05:29:55 AM by Madhuri W
Hi,
In the "get paid" section, when I click "enter it manually", it is redirecting the page to search option to IFSC.
So unable to set up the bank account.
Kindly help.
May 12, 2024 06:20:34 AM by Luiggi R
Hi Madhuri,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 11, 2024 10:07:11 PM by Ozlem C
Unable to add local bank account
Hello,
I've got the same problem, my IBAN number is invalid. Can someone help me? 🙂
Greetings,
Kinga
May 13, 2024 10:31:56 PM by Ozlem C
Thank you very much, I was able to add iban
But I haven't tried withdrawing money yet, I hope it won't be a problem.
May 29, 2024 05:02:03 AM by Ajay A
Hi Team,
My account is in HDFC Bank (I am based out of India). Not able to add my back account.
IFSC Code: HDFC0009433
May 29, 2024 06:16:59 AM by Luiggi R
Hello Ajay,
I checked and see that you were able to add the account. It is now undergoing security verification and will become active in three days.
Jun 3, 2024 10:40:47 PM by Sandhiya L
Hi,
I am a freelancer from India. I can't enter my local bank information to get paid. When I try to enter the Bank's IFSC number, it didn't gave me the option to go to next page. I checked my bank information for many times, and I am pretty sure everything is right! Please help me to set-up my payment detail.
Thanks,
Sandhiya L
Jun 4, 2024 12:05:43 AM by Joanne P
Hi Sandhiya,
Could you please try again after clearing your cache and cookies or using a different browser? If the issue persists, please let us know.
Jun 6, 2024 04:49:43 AM by Harsh S
Hi Team,
When I am trying to add sort code under add local bank option, it is not working.
Jun 6, 2024 05:56:52 AM Edited Jun 6, 2024 05:57:34 AM by Luiggi R
Hi Harsh,
If you enter the Sort Code and hit search, and it's not found, you should be able to see the option to enter it manually, as shown in the screenshot you shared.
You may want to re-confirm the code and other information on file with your bank before entering changes manually to avoid potential withdrawal problems. Please check out this help article for more information about the correct format of the IFSC codes.