Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
- Go to Settings › Get Paid
- Click Add Method
- Click the Set Up button for your chosen method
- Enter your bank account details, including bank codes
- Choose a payment schedule and click Next
Important things to know:
- For security reasons, your new payment method will become active in three days.
- Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
- You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
- Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
- Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
- Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the bank code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Muhammad,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
~ AJ
Hi Raja Niketh Reddy,
Thank you for reaching out to us. When your IFSC is not recognized, an option where a link says to add your branch manually should appear.
You can use that option or link to just add your bank account details manually. As long as the bank details are correct, you will still be able to receive your funds correctly.
Please see the screenshots:
Your bank's IFSC is typically found in your checkbook, or through the RBI website. If it still does not work we highly recommend contacting your bank.
If you would like to know more information about getting paid here on Upwork, you may read these articles:
Bank Codes
Manage How You Get Paid
~ AJ
Hi Utku,
Thank you for reaching out to us. With regards to your IBAN, If the error is invalid, we suggest contacting the bank directly to confirm the IBAN number that you have as well as the format to ensure that the details you enter are correct.
~ AJ
Hi Chintha,
Thank you for reaching out to us. When your IFSC is not recognized, an option where a link says to add your branch manually should appear.
You can use that option or link to just add your bank account details manually. As long as the bank details are correct, you will still be able to receive your funds correctly.
Please see the screenshots:
Your bank's IFSC is typically found in your checkbook, or through the RBI website. If it still does not work we highly recommend contacting your bank.
If you would like to know more information about getting paid here on Upwork, you may read these articles:
Bank Codes
Manage How You Get Paid
~ AJ
Hi Cansin,
Please try clearing your browser's cookies or using a different browser. After that, please try adding your bank's Swift code again and see if that works. You can check this help article for reference. If the issue persists, please don't hesitate to come back here. We'd be happy to assist you further in resolving this as soon as possible.
Hi Cansin,
I can see that you were able to add your Payoneer account as a payment method to your account. However, you still need to complete your Tax Information to activate your newly added payment method.
You may proceed by going to Settings> Tax Information. Let us know if you need further assistance, and we'll investigate that for you.
Thank you for your response Cansin,
That's totally fine, you can complete your W-8BEN or W-8BEN-E as an individual tax filer instead of an entity. Just ensure that you have a tax address on file first. Please remember that you’ll need to complete three cards in the Tax Information section of your settings. The last section is where you'll provide your Tax identification number. This is the number you use for reporting taxes in your country and may be referred to by a different name, such as a PAN number in India, for example. Some countries may also use a National ID number.
For Turkey's VAT for freelancers, your country requires Upwork to collect value-added tax, or VAT, and remit the tax to the government of Turkey if we do not have a valid VAT ID on file for you. VAT is a tax on goods or services, including our services to you, and remit means to send money for a payment.
Hi David,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process.
Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. Feel free to check this help article for more information.
Hi,
I just like to ask how to resolve this issue, I can't seem to proceed with adding the method of Direct to the local bank, please see the screenshot for more details.
Hi Angelyn,
Could you please try clearing your cache and cookies or use a different browser? You might also want to check this help article. If you still experience any issues with adding your payment method, please let us know.
Hi Patrick,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. We sincerely apologize for the inconvenience of hardly getting support from the team. Rest assured that one of our agents will be reaching out to you with further assistance.
Hi Sajiya,
You can enter your bank's information manually in order to be able to add it as a payment method. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals. Please check out this help article for more information about the correct format of the IFSC codes.
Hi Adarsh,
I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.
