Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
- Go to Settings › Get Paid
- Click Add Method
- Click the Set Up button for your chosen method
- Enter your bank account details, including bank codes
- Choose a payment schedule and click Next
Important things to know:
- For security reasons, your new payment method will become active in three days.
- Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
- You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
- Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
- Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
- Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the bank code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Aly,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Hi MUHAMMAD,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 7 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. I
Feel free to check this help article for more information.
Hi Madhuri,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Hello Ajay,
I checked and see that you were able to add the account. It is now undergoing security verification and will become active in three days.
Hi Sandhiya,
Could you please try again after clearing your cache and cookies or using a different browser? If the issue persists, please let us know.
Hi Harsh,
If you enter the Sort Code and hit search, and it's not found, you should be able to see the option to enter it manually, as shown in the screenshot you shared.
You may want to re-confirm the code and other information on file with your bank before entering changes manually to avoid potential withdrawal problems. Please check out this help article for more information about the correct format of the IFSC codes.
Hi Ashtalakshmi,
I'm sorry to learn you are having trouble entering your IFSC code. If when you hit the search option it's not found, you should see the option to enter it manually as shown here.
You may want to re-confirm the code and other information on file with your bank before entering changes manually to avoid potential withdrawal problems. Please check out this help article for more information about the correct format of the IFSC codes.
That said, as Bharat mentioned, adding a payment method through the Get Paid page will only be for withdrawing your funds. If you are looking to add a billing method to buy Connects, this must be done through the Billing & Payments page.
Hello Vraj,
Thank you for reaching out to us. I’ll be glad to help. You may want to reach out to your bank to confirm that you have the correct IFSC code. You can confirm with your bank that you have their valid IFSC-registered name and address.
Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. Here is a screenshot for reference.
Let us know if you need further assistance.
