Hi Gulnihal,
We’ve designed the process of Adding a Direct to Local Bank payment method to be as straightforward as possible. To add your bank account:
- Go to Settings › Get Paid
- Click Add Method
- Click the Set Up button for your chosen method
- Enter your bank account details, including bank codes
- Choose a payment schedule and click Next
Important things to know:
- For security reasons, your new payment method will become active in three days.
- Check that the name on your bank account matches your verified name on Upwork. If your payment method was flagged for a name mismatch, please contact support to resolve the issue or add a new payment method.
- You should also contact your bank if you're not sure you have the correct information, or if you received an error when you tried to enter it into our system.
- Upwork charges $0.99 per Direct to Local Bank withdrawal. Any additional restrictions, timing regulations, and fees vary depending on your bank.
- Be sure that you enter your bank information, including bank codes, correctly. We want you to get your money on schedule and any errors could result in a failed transfer or delay. If you've exceeded the character limit on the Name on Account field, please contact your bank to get an appropriate abbreviation.
- Since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the bank code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Divyansh,
Each bank's individual branch has its own IFSC, so check with your bank to make sure you use the correct code. If you provide us with the IFSC of your bank's head office, your payment will get routed from it to your branch based on your account number and account holder information. However, this extra step might result in a delay in receiving your funds, so we encourage you to make sure you provide us with your correct branch IFSC.
You have added 2 new payment methods (Direct to Local Bank) just recently. Once the three-day security period is over, and there are no issues with your bank account information, you should be able to start using this payment method to withdraw your earnings on Upwork.
~ Avery
Hi Divyansh,
I cross-checked the information on your account and the information I found on ICIC Bank's website. While I cannot share your bank account details for privacy reasons, I can confirm that the information on the bank's website and your Upwork account match. If you believe that the information is wrong, you may remove it and re-add the same bank account. I would definitely recommend that you double-check your bank's information on ICIC Bank's website for the correct information.
~ Avery
Hi Anuj,
Could you please try to enter your bank information manually by selecting the "enter branch address manually" option? On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details.
Please check this help article for more information about the correct format of bank codes. Let us know if the issue persists.
Hi Vinoth,
Could you try to add your payment manually by clicking on the hyper link on the window where you're adding your bank code? Thank you.
Hi Vinoth,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Hi Parth, please check this help article for more information about the correct format of bank codes. That said, since some banks that aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
Hi Karan,
Could you please follow the steps Andrea shared in her post below:
- please check this help article for more information about the correct format of bank codes. That said, since some banks that aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually." Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.
If you're still experiencing any problems after this, let me know. Thank you.
Hi Vikrant,
Could you please check this help article for more information about the correct format of the bank codes. Additionally, please contact your bank and confirm if you have the correct code. If the bank confirms that you have the correct code, you have the option to enter the branch address manually by clicking the green link ’’enter branch address manually’’ under the bank not found a section of your bank information tab.
Let us know if the issue persists.
Thank you!
Hi Shivaprasad,
Could you try to add your bank account manually by clicking on the hyper link "enter branch address manually"? If you're still experiencing any problems after this, let me know here. Thank you.
Hi Shivaprasad,
Please allow 72 hours for the review on your new payment method to be finished. If any additional information is needed, our team will reach out to you directly. Thank you.
Hi Pritam,
Could you please try to add the bank information manually by selecting the "enter branch address manually" option, if you're sure you're entering the correct number and the system is not recognizing it? You may also check this help article for more information about the correct format of bank codes.
Hello,
I have tried entering the IFSC code manually, and it isn't detecting my bank. Please revert back asap. Been facing this issue for a month, could really use some assistance.
Thank you.
Hi Avi,
Could you please try including the full code before clicking the Find button?
Hi Avi,
Please allow 48 hours for the name mismatch on your account to be reviewed.
Thank you!
Hi Atharva,
Could you please try to add the bank information manually by selecting the "enter branch address manually" option, if you're sure you're entering the correct number and the system is not recognizing it? You may also check this help article for more information about the correct format of bank codes.
Hi Nishant,
Could you please try to enter the bank address manually? You'll see the green link ''enter branch address manually'' under the bank not found a section of your bank information tab. Let us know if the issue persists.
Hi Aditya,
I can try to assist you. Could you please share the bank that you're trying to add to your Upwork account?
~ Avery
Hi Aditya,
Please just send me the bank name and not your bank account details, and I'll try to look into it for you.
~ Avery
Hi Aditya,
I read this about the State Bank of India here -
"With the introduction of the core banking system (anytime anywhere banking) way back in 2004, State Bank of India has moved from its conventional account number to longer 11 digits SBI account number. For some of the transactions, it may run up to 17 digits (with 6 zeros prefixed to your account number)."
Please try prefixing your account with zeros so that there are 11 digits to your account number. In the same article, they identified ways on confirming your account number by cross-checking the information in the following -
- Bank passbook
- Cheque book
- Internet banking
- Bank Statement
- State Bank mobile app
- Customer care
- Bank branch
Please also check your account number with the bank's Customer Care hotline. If you've tried everything and the issue persists, don't hesitate to come back here and our team will assist you.
~ Avery
