Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Apr 13, 2022 02:18:46 AM by Serhii P
Hello.
A few times i trying to withdraw my founds and always receive this letter:
Hi Serhii,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
=======================
I added other payment method (Payoner) - it method still not showing trough widrawal form.
Also one day ago i was create ticket (Request #34718227) - but still not receive any answer any support for resolve my problem. Sad.
Apr 13, 2022 04:38:52 AM by Nikola S
Hi Serhii,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Apr 12, 2024 01:27:15 AM by Samir H
Hello.
A few times i trying to withdraw my founds with PayPal and always receive this letter:
Hi Samir,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
===============
Returned Withdrawal Fee (ref 684896287 REJECTED)
Apr 13, 2022 04:39:09 AM by Annie Jane B
Hi Robert,
Thank you for reaching out to us. I've shared your report with our team and one of our team members will reach out to you via a support ticket and assist you further.
Apr 14, 2022 12:53:41 AM by Alexandr T
Hello!
I cannot transfer money from Upwork balance to Pay Pal account. I have the same problem as Mirza M.
Can you help me?
Apr 14, 2022 03:15:32 AM by Pradeep H
Hi Alexandr,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep
Apr 15, 2022 07:44:39 AM by Olga M
Hi there! I have the ame problem with PayPal: Unable to apply funds.
Pls help!
Apr 16, 2022 12:24:47 AM by Hlib C
Hi everyone,
i have the same problem trying to withdraw my payment.
All the time after attempt, i'm getting the following message to email.
Could anyone help me, please?
Hi Hlib,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
UPDATE PAYMENT METHOD
Here are additional details about the payment that could not be completed:
Apr 16, 2022 12:07:38 AM by Slava F
Hi there.
I'm trying to get my first payment, on PayPal, but the request failed. No additional info.
Why? What should I do?
Reference ID 469380543
Apr 16, 2022 02:32:52 AM by Annie Jane B
Hi Viacheslav,
Thank you for reaching out to us. I've shared your report with our team and one of our team members will reach out to you via a support ticket and assist you further.
Feb 27, 2023 11:49:29 PM by Emad Eldeen A
Hi nikola
I can't withdraw my money through paypal my money returns to the upwork account saying failed to apply funds
Feb 28, 2023 06:19:18 AM by Annie Jane B
Hi Emad,
Thank you for reaching out. It looks like you have already been assisted by our support team, Feel free to update the support ticket should you have further concerns.
Apr 17, 2022 05:45:09 PM by Artem K
What do I need to do to make transactions work and I can withdraw money? Help!
Apr 17, 2022 06:55:06 PM by Avery O
Hi Artem,
I looked into this further, and it looks like Paypal rejected the transaction. I'm sorry, but I don't have additional information to share. It would be best to check this directly with Paypal's Customer Support Team so that they can share more details as to why the transaction was rejected.
Apr 20, 2022 05:37:24 AM by Vasyl H
I am having the exact same issue, I'm unable to transfer to paypal:
Can you help me?
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. |
Apr 20, 2022 07:02:11 AM by Andrea G
Hi Vasyl,
Someone from our team will reach out to you via support ticket in order to assist you further.
Apr 20, 2022 07:08:36 AM by Andrii O
Hello, friends!! Unfortunatly, Im having the same problem. The payment method was added a month ago. PayPal have all permissions from Upwork (checked them in the settings). I have tried to withdraw manually with "Get Paid" button, and got the same result. Can Moderators help me?
Hi Andrey, |
Scheduled payment of $ via PayPal account failed, and the money has been credited back to your Upwork account. Review your payment method information. |
In order to ensure minimum disruption to your account, we have placed a pause on your scheduled payments. You can edit your payment method and re-enable your schedule. If you are still having trouble with your payments, contact Upwork Support. |
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
May 4, 2022 06:06:52 AM by Tosin A
Hi Andrea G,
I currently have the same issue. I'm trying to transfer to Paypal but it keeps getting rejected. Can you please check this out for me?
Thanks
May 13, 2022 05:37:04 AM by Sergej M
Having the same Problem, Unable to apply funds, to my paypal account...please help!
May 24, 2022 03:15:54 AM by Annie Jane B
Hi Seif,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
May 27, 2022 12:34:29 AM by Pavlo H
Hi, I have the same issue "Unable to apply funds" from Upwork to PayPal. So there is no way to send money to PayPal if I'm from Ukraine?
May 27, 2022 03:49:38 AM by Annie Jane B
Hi Pavlo,
I am sorry to hear about your Paypal withdrawal. Could you please contact Paypal support directly to check your account status? Let us know if the issue persists after contacting Paypal and we'll assist you further.
Jun 27, 2022 09:05:50 AM by Adin M
Hello Andrea I have the same problem "The reason for returned funds: Unable to apply funds".
Can you help me with it?
Jun 27, 2022 10:14:44 AM by Nikola S
Hi Adin,
I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Jul 2, 2022 07:01:11 AM by Fatimah I
Hi. I'm having the same problem as well.
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
Could you please assist me? Thank you.
Jul 2, 2022 08:00:00 AM by Annie Jane B
Hi Fatimah,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 17, 2022 02:50:16 AM by Youlmez Y
Hello Andrea ,
I'm working since almost three month now and I could not receive any money on paypal , I'm facing the same issue , could you please help me ?
Aug 17, 2022 05:44:50 AM by Annie Jane B
Hi Youlmez,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?
Aug 17, 2022 09:45:50 AM by Youlmez Y
Hello Luiggi R ,
I'm facing the same issue , vould you please help me ? I'm working since two month now , and I'm not able to transfer my money on paypal and i'm facing the same Error msg .
Could you please help me ?
Thank you very much
Aug 17, 2022 04:57:01 PM by Arjay M
Hi Youlmez,
Arjay here stepping in for Luiggi. I have shared your report with the appropriate team for further review and assistance. One of the members will be reaching out via a support ticket that you can access through this page. For the time being, can you please try contacting Paypal to check on your account status? They may provide you with more details about the error or resolution on how to proceed.
Sep 7, 2022 05:40:12 AM by Mijan A
Hello Andrea,
I am having that same problem. I want to "Get paid" my funds to my paypal account and I am getting the response "unable to apply funds".
Please assist.
Sep 28, 2022 02:24:45 PM by Khaled A
Hi, everytime I try to withdrawn my funds to Paypal I get this message:
Hi Khaled,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply funds.
I would really appreciate your help!