Unable to apply funds. Paypal.

[mirzamokrovic]

Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:

Hi Mirza,

We attempted to process your recent payment request but unfortunately it failed.

The reason for returned funds: Unable to apply funds.

As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments. Can you please help me,  Thank you!

[LuiggiR]

Hi Nikolai,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[f4d9ca3e]

When I transfer money from Upwork to PayPal, it says a successful transaction, and then it returns the money to me and tells me payment field and this message for reason 'the reason for returned funds: Unable to apply funds'.

please help me for solving this problem

Upwork account: **Edited for community guidelines**
Upwork account: Osama Abo Bakr

Paypal account: **Edited for community guidelines**

Paypal account: Osama Abo Bakr

paypal and Upwork have the same email and name and address.
i attached 2 images for email 'Withdraw'

**Edited for community guidelines**

[JoanneP]

Hi Osama,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

[saqw3rrr]

It already rejected two times (today and yesterday).

After rejection all funds were restored. However, I would be happy to have my funds on Paypal account.

[PradeepH]

Hi Serhii,

I am sorry to hear about the trouble experienced while withdrawing your funds. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[259aab08]

Hello

I am going to withdrawal my banalce to my Paypal.

To add withdrawal method (Paypal) was done successfully.

But if I try to get paid using Paypal, that transaction is rejected.

What is reason ? 

Paypal owner name is same with Upwork owner name.

And I have already been using this Paypal as deposit method in this account.

Please help me to withdrawal successfully.

This is my first withdrawal.

[RonnaP]

Hi Viacheslav,

I saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you to assist you further.

[259aab08]

Thanks for your reply, Ronna.

This is very urgent to me.

I opened ticket as your guide

Please help me to resolve this problem.

Thanks again.