Hi Osamawen,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. However, I checked the transaction you're referring to and it's been successfully processed on our end. Please note that once a withdrawal has been initiated it can no longer be intercepted.
Since there's already a ticket created with your case, we highly suggest you coordinate with the team through that ticket and they will surely assist you accordingly. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Hi Osamawen,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. However, I checked the transaction you're referring to and it's been successfully processed on our end. Please note that once a withdrawal has been initiated it can no longer be intercepted.
Since there's already a ticket created with your case, we highly suggest you coordinate with the team through that ticket and they will surely assist you accordingly. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
