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Unable to close agency profile

adeelchoudhary
Active Member
Adeel C Member Since: Dec 25, 2020
61 of 85
No thanks
deepeshj
Active Member
Deepesh J Member Since: Jan 26, 2019
62 of 85

I'm also unable to close my agency. It's given me this error when I try to close my agency. 

 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
63 of 85

Hi Deepesh,

 

Your agency has been closed as per your request.

 

Thank you.

~ Aleksandar
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realeon_agency
Active Member
Ismail C Member Since: Jan 7, 2021
64 of 85

I changed the membership to Non-exclusive and it still gives me the error No route found for "GET.. when I try to close my agency.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
65 of 85

Hi Ismail,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
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realeon_agency
Active Member
Ismail C Member Since: Jan 7, 2021
66 of 85

Problem solved, thank you.

shashztiwari
Active Member
Shashwat T Member Since: May 12, 2018
67 of 85

I'm also unable to close my agency. Please help me out.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
68 of 85

Hi Shashwat,

 

Your agency is now closed, thank you.


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f357e58d
Active Member
Luis S Member Since: Jan 23, 2021
69 of 85

Hi, I've created an agency to test which are the required inputs to do so. I did not complete the process (I stopped in the payment step), but it seems like the agency was created nevertheless. I tried to delete the agency from the dashboard but it asks me to contact support. Can you help me?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
70 of 85

Hi Luis,

 

Thank you for reaching out to us. We closed your agency account as per your request. 

 

~ Nikola

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