Jan 20, 2022 01:52:48 AM by Zigi J
Hi,
I am unable to make payments. I get this message "Financial transactions for your company have been limited. Please check your email for additional information or contact customer support."
I spoke to my bank and they said my card has not been blocked. I have since added additional modes of payment (2 cards & a paypal account) and still get this message "Milestone activation failed. Please contact customer support."
Please help!
Solved! Go to Solution.
Apr 4, 2023 12:48:42 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Oct 27, 2022 05:47:13 AM by Pradeep H
Hi Dhanraj,
Thank you for your message. I am pleased to inform you that your account has been restored now.
Thank you,
Pradeep
Oct 31, 2022 09:32:02 AM by Shahzod N
i have sam issue i have already added payment method but i still getting this error "Financial transactions for your company have been limited" and also i get you account suspended
Nov 16, 2022 10:31:58 PM by Godswill E
Hi Upwork Team,
I am facing a similar issue, My Financial transactions are limited, and I didn't get a mail to that effect. I reached out to the support team over a week ago but have not gotten any response, I don't even know the cause of the error message, please help.
Nov 17, 2022 12:41:47 AM by Pradeep H
Hi Gods.
Thank you for reaching out to us. I'm sorry to hear about the action taken on your financial account. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .
Thank you,
Pradeep
Nov 17, 2022 01:00:45 AM by Godswill E
Hello, from my support ticket it is showing solved. But I can still see the notification each time I log in.
Nov 17, 2022 05:17:09 AM by Pradeep H
Hi Gods,
Thank you for the follow up message. You can respond to the Solved ticket if you have further questions to open it.
Thank you,
Pradeep
Nov 17, 2022 03:59:40 AM Edited Nov 17, 2022 04:00:48 AM by Leah C
I am getting the same error, I have no outstanding balance, I have a valid card and I'm still getting this message, it won't clear and i'can't hire anyone new - I need help please.
Nov 17, 2022 07:15:28 PM by Pradeep H
Hi Leah,
Thank you for your message. I see that your account has been already restored now.
Thank you,
Pradeep
Nov 29, 2022 03:54:17 AM Edited Nov 29, 2022 04:08:09 AM by Maaz K
Hi Pradeep, hope you are doing well, I'm having this msg on my front screen
Financial transactions for your company have been limited. Please check your email for additional information or contact customer support.
Please resolve this issue, I'll be very thankful to you.
Regards,
Atwan
Nov 29, 2022 07:14:33 AM by Annie Jane B
Hi Maaz,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Dec 13, 2022 01:19:09 AM by Trong-Tuan N
I have the same problem with "Financial transactions for your account have been limited".
I have removed and re-added my payment method, but the problem persists.
Can someone support me with this?
Thanks
Dec 13, 2022 05:21:23 AM by Annie Jane B
Hi Trong-Tuan,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Dec 15, 2022 05:50:22 AM by Martin H
I get "Financial transactions for your company have been limited. Please check your email for additional information or contact customer support." even with a valid credit card.
Best regards,
Martin
Dec 15, 2022 07:18:32 AM by Andrea G
Hi Martin,
It looks like this issue is happening on a team that you are a member of. Please advise the Company Owner of that team to reach out to support directly in order to address the issue.
Jan 17, 2023 03:34:45 AM by Taiwo O
Hello,
My financial transaction has been limited now for sometime and I have successfully verified my account
Please help me look into this and would love to get a response
Jan 28, 2023 09:04:41 AM by Balogun H
Hello. Please help me solve the problem.
I am unable to make payments. I get this message "Financial transactions for your company have been limited. Please check your email for additional information or contact customer support."
I didn't find a letter in the mail.
Help pls. My request ticket is
Jan 28, 2023 10:19:55 AM by Luiggi R
Hi Balogun,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Jan 28, 2023 08:43:21 PM by Gopal D
Financial transactions for Gopal Dobariya (22838297) have been limited. Please check your email for additional information or contact customer support.
Jan 29, 2023 12:09:53 AM by Pradeep H
Hi Gopal,
Thank you for your message. I am sorry to hear about the action taken on your financial account. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Jan 29, 2023 06:07:35 AM by Balogun H
Hi, Pradeep.
My message is not to be rude but pls can you help me with my request of the same issue #38806698.
Thanks
Jan 29, 2023 09:04:35 AM by Luiggi R
Hi Balogun,
As I mentioned to you earlier, support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further. Your patience is greatly appreciated!
Mar 30, 2023 11:22:56 PM by Benjamin K
Hello
I also have the message "Financial transactions for your company have been limited. Please check your email for additional information or contact customer support."
My balance is paid in full, but I would like to have more work done, so please look into it.
Best regards Benjamin
Mar 31, 2023 02:19:36 AM by Pradeep H
Hi Benjamin,
Thank you for your message. Could you please remove your declined card from your billing method and set your active billing method as Primary? Once done, your account will be automatically restored within 24 hours. Feel free to reach us if you need further assistance.
Thank you,
Pradeep
Mar 31, 2023 03:34:01 AM by Benjamin K
Hello Pradeep
I have removed the card and set Paypay os primary, but I need the account restored as I am doing a client delivery today, with the help of one of your freelancers.
Best regards Benjamin
Apr 2, 2023 11:49:58 PM by Benjamin K
Hello Pradeep
I have not seen anything from your support team, I would very much like to start more projects with Upwork, but I am unable to spend more until we get this resolved.
Best regards Benjamin
Apr 3, 2023 04:07:22 AM by Pradeep H
Hi Benjamin,
Thank you for your message. I am sorry to hear about the delay in responding to you. I have followed up with the team and I am pleased to inform you that your account has been restored now.
Thank you,
Pradeep
Apr 4, 2023 12:48:42 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!