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Re: Can't Verify phone number (country code unchangeable)

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1721 of 2,111

Hi Nadja,

 

Please note that all the information in your profile including your location needs to be accurate, truthful and verifiable. We have updated your Country to Germany. Feel free to update the rest of the information to your profile.

 

Thank you! 

~ Bojan
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Active Member
Michelle O Member Since: Oct 15, 2019
1722 of 2,111

Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.

 

The option to update is greyed out so hoping someone can fix this for me.

 

Thanks for the help!

 

Michelle

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1723 of 2,111

Hi Michelle,

 

Looks like you were able to successfully update your address information. If you still need any assistance, feel free to reach back to us and we'll be happy to assist.

 

Thank you for reaching out to us! 

~ Bojan
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Active Member
Rebecca L Member Since: Oct 18, 2019
1724 of 2,111

Hi, My country code is not the same as my country as I travel a lot. So I can't verify my profile. Please unlock this & fix this bug so you can add your own country code. 

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Active Member
Rebecca L Member Since: Oct 18, 2019
1725 of 2,111

I am able to verify with a dutch phone number. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1726 of 2,111

Hi Rebecca,

 

Your Country was updated. Please clear your cache and cookies or log in with another browser to check if you`re able to update the rest of your profile information.

 

Thank you! 

~ Bojan
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Active Member
Sheila Marie C Member Since: Oct 19, 2019
1727 of 2,111

How to change the country in the profile?

Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
1728 of 2,111

Hi Sheila,

 

Thanks for your question. Please let me know the name of the country and I'll update your profile.

 

Thank you.

~ Aleksandar
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Active Member
Emily O Member Since: Oct 21, 2019
1729 of 2,111

I am trying to submit my profile but I can't change my location from Mexico to UK

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1730 of 2,111

Hi Emily,

 

Your Country was updated as you requested. Please update your profile with the rest of the information.

 

Thank you! 

~ Bojan
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