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Can't change country

Active Member
Jennifer L Member Since: Apr 23, 2019
971 of 1,746

Hi. I need to change the country to South Korea in my profile but I couldn't do it manually. Please help. Thank you in advance.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
972 of 1,746

Hi Jennifer, 


The team will reach out to you with more information about your account. 


-Avery
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Active Member
Jennifer L Member Since: Apr 23, 2019
973 of 1,746
Thank you
Active Member
Vitalii K Member Since: Apr 27, 2019
974 of 1,746

Hi I cant finish creating account as freelancer as Country defined wrongly and I cannot enter correct mobile number for verification sms recieve. Please help. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
975 of 1,746

Hi Vitalii,

 

Thanks for reaching out to us. Please advise as to which country your account should reflect as your location and we'll update it from our end?


Thank you.

~ Aleksandar
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Active Member
Vitalii K Member Since: Apr 27, 2019
976 of 1,746
Ukraine
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
977 of 1,746

Hi Vitalii,

 

I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.

 

Thank you.

~ Aleksandar
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Active Member
Emma B Member Since: Apr 27, 2019
978 of 1,746

I started signing up for while I was living in the U.K., although now I am in the U.S. The country box is greyed out, and I am unable to edit or verify a phone number since I don't have a U.K. phone, please help. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
979 of 1,746

Hi Emma,

 

One of our team members will reach out to you directly via support ticket to assist you with your location issue.

 

Thank you.

~ Aleksandar
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Active Member
Paul M Member Since: Apr 27, 2019
980 of 1,746

I have moved from the UK to Australia and I can't change my location to Australia. Please can somebody help me with this?

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