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Re: I'm new on upwork and want to how to add billing method

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1811 of 2,967

Hi Usama,

 

You should be able to access the ticket directly here. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place. 

 

Thank you!


~ Bojan
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Active Member
Faheem S Member Since: May 1, 2020
1812 of 2,967

i am experiencing the same issue..please help me solve this

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Faheem S Member Since: May 1, 2020
1813 of 2,967

Assalam o alaikum!!

Did you get any solution to this??bcz i am experiencing same problem. Bank cant solve this as they say your card is good for intl transactions..

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1814 of 2,967

Hi Faheem,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Faheem S Member Since: May 1, 2020
1815 of 2,967

I am facing same problem..

trying to add my Visa Debit Card of Pakistani Bank in Billing Method. But it says  

We are unable to authorize your card. Kindly contact with your Issuing Bank.

Please help me solve this

Thanks

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Active Member
Marjorie M Member Since: May 19, 2020
1816 of 2,967

hi,

 

i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later." 

 

can anyone help me?

 

**Edited for Community Guidelines**

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1817 of 2,967

Hi Marjorie,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Ashish D Member Since: Nov 12, 2019
1818 of 2,967
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Shoaib A Member Since: Jul 3, 2019
1819 of 2,967

Hi, I am unable to purchase connects. Everytime I try to purchase, it says that "Payment is declined" despite the fact that I have updated the card details many times.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1820 of 2,967

Hi Shoaib,

 

Could you please check with your bank if your account is enabled for international charges, or try adding another billing method? Thank you.


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