Your payment could not be processed. Please choose an alternate payment method or retry again later

[samiemalick]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[JoanneP]

Hi Suresh,

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method, thank you.

[st28]

Hi! Same issue here

[BojanS]

Hi Stanley,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[st28]

Thanks. Yes, I have done so... And I have followed the link. I'm still unable to use my debit card as a payment method.

[BojanS]

I'm sorry to hear that the issue persists, Stanley.

One of our agents will reach out to you directly to assist you with this concern. 

Thank you for your patience. 

[humashahzadch]

I am facing the same issue. 

[g_vasilevski]

Hi Huma,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[d081e4d0]

I've also the same problem when i try to buy connects by my debit card.please solve this issue.Thanks

[g_vasilevski]

Hi Muhammad,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[marieau]

Hi. I am having the same issue. I've been trying to enter my debit card since January to purchase connects but card is declined. Please help. I need to buy connects.

[marieau]

Hi. I am havin the same problems. I have a verified paypal linked to my bank account but unable to buy connects as it gives a "card declined" error.

[BojanS]

Hi Aubrey Maris,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[ojojohn52]

After putting all my card details and all, it's telling me payment declined. Why is this?

[JoanneP]

Hi Ojo,

One of our team members will reach out to you via ticket and will assist you further with purchasing connects. Thank you.

[rosellemaes]

Hi my BPI card can't somehow buy connects? It's a debit card. 

[g_vasilevski]

Hi Roselle,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[affordable_sap]

I am also facing same problem, I tried all my debit credit cards but i am unable to buy connects. Kindly help

[AleksandarD]

Hi Ahmed,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with purchasing Connects.

Thank you.

[ramchandramani]

Im having the same problem, please guide!!!
Sent from Yahoo Mail on Android

[g_vasilevski]

Hi Ramchandramani,

Our team will reach out to you as well and assist you further. Thank you.

[syedsam251]

I am having same issue i can't buy connects from my debit card i tried my brother czn very one card but none of them worked please help to buy connects so i can work 

[BojanS]

Hi Syed,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

Thank you for reaching out to us. 

[020e546e]

Hi,

I tried to buy connects with my debit card twice and it worked. But, I cant buy connects through the same process on my third.

Thanks a lot for your response! 🙂

[BojanS]

Hi Lessa,

Unfortunately, it looks like the charge on your credit card keeps getting declined. Please make sure your card has sufficient funds on it to complete the payment.

Thank you!

[b_alf]

I'm having the same problem, can someone help me?