Jul 20, 2020 05:23:52 PM by Tony S
screenshot: https://jmp.sh/z6INymj
Jul 20, 2020 05:06:43 PM Edited Jul 20, 2020 05:09:07 PM by Bilal T
Team - We got a solution to this issue yet? Getting the error on my end, red text pops up as "invalid Linkedin profile".
Jul 20, 2020 11:06:17 PM by Avery O
Hi Bilal,
I'm sorry for the inconvenience this has caused you. Could you please make sure that you have copied the correct LinkedIn profile link? You may be experiencing this issue because of a wrong link.
Jul 21, 2020 12:24:15 AM by Lorraine B
Hi Avery,
I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work, unfortunately.
I have tried 2 different client's profiles and double-checked the URL upon receiving the error...
Any advice?
Thanks,
Lorraine
Jul 21, 2020 12:43:30 AM by Goran V
Hi Lorraine,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your testimonial/s. Thank you.
Jul 21, 2020 04:43:52 AM by Faraz D
Hi Goran,
I am also having the same issue of adding testimonial because of the "Invalid Linkedin profile" error. Kindly help me in resolving this issue.
Regards,
Faraz Danish
Jul 21, 2020 04:53:44 AM by Goran V
Hi Faraz,
Our team will reach out to you via ticket as well and will assist you further, thank you.
Jul 22, 2020 06:18:37 AM by Abhishek K
I am also getting same issue Invalid Linkedin Profile. I am sure that I am copying correct linkedin profile url and I did check through chrome. Can you please help me in resolving this issue?
Jul 21, 2020 07:42:29 AM by Darko D
Hi Goran,
I am having the same issue on my end. Can somebody please contact me as well to help me on this?
Thanks
Jul 21, 2020 08:36:12 PM by Samuel B
Hi Goran,
I am experiencing the same error. I have tried both the link in the address bar and the link in the client's contact info with and without "https://www." but to no avail. The site appears to consider every link to the profile invalid. I would appreciate your assistance!
Thank you,
Sam Boggs
Jul 22, 2020 07:53:12 AM by Jade B
Hi there,
I'm also experiencing this issue. I double-checked that the link I'm providing is correct, and I even tried another profile and it's causing the same issue. Can you please help?
Best,
Jade
Apr 28, 2021 08:43:48 AM Edited Apr 28, 2021 09:56:53 AM by Andrea G
Hi Goran,
I'm having the same problem trying to request a non-upwork client testimonial. Invalid LinkedIn profile...
Can someone please assist me via ticket?
Thanks so much,
Barbara
**Edited for Community Guidelines**
Apr 28, 2021 10:01:03 AM by Andrea G
Hi Barbara
Could you please confirm if the link you're trying to enter suits one of these formats:
- https://www.linkedin.com/in/company/CLIENTNAME
- https://www.linkedin.com/in/CLIENTNAME
- http://www.linkedin.com/in/company/CLIENTNAME
- http://www.linkedin.com/in/CLIENTNAME
Apr 28, 2021 10:12:32 AM by Barbara L
Hi Andrea,
Thank you, this helped! Had to manually go in and add the https://www. Even though I directly copied and pasted the profile from linkedin.
Barbara
Sep 10, 2023 04:24:19 AM by Simon C
Hi Andrea,
I'm also having this issue and I've tried all the work arounds that have been suggested on this thread and it's still not working. Can you please help me with this issue.
Thanks,
Simon
Sep 10, 2023 08:18:14 AM by Annie Jane B
Hi Simon,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Aug 16, 2021 09:46:21 AM by Khaled M
hi Goran
I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work
Aug 16, 2021 10:42:11 AM by Andrea G
Hi Khaled,
Could you please confirm if you're using any of the following supported link formats?
- https://www.linkedin.com/in/company/CLNAME
- https://www.linkedin.com/in/CLNAME
- http://www.linkedin.com/in/company/CLNAME
- http://www.linkedin.com/in/CLNAME
Aug 16, 2021 12:24:23 PM by Andrea G
Thanks for confirming, Khaled. Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
Sep 6, 2023 02:31:07 AM Edited Sep 6, 2023 07:16:23 AM by Annie Jane B
Hi,
I am also having the same issue of adding testimonials because of the "Invalid Linkedin profile" error. Kindly help me in resolving this issue.
Issue Screenshot:
**Edited for Community Guidelines**
Regards,
RAKIBUL HASSN
Sep 6, 2023 07:18:14 AM by Annie Jane B
Hi RAKIBUL,
Could you please double-check the link that you have and then retry requesting a testimonial?
Have you also tried clearing your browser’s cookies or using a different browser?
II the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?
Sep 7, 2023 10:17:52 PM Edited Sep 8, 2023 12:47:22 AM by Pradeep H
It still shows the Issue.
Issue Screenshot: https://prnt.sc/Of6gsYXqwuRi
Here is my client's LinkedIn profile Link: **Edited for Community Guidelines**
I used the Google Chrome Browser
My Browser version is: Version 116.0.5845.180 (Official Build) (64-bit)
My Machine’s OS Version: Screenshot: **Edited for Community Guidelines**
Please Solve this ASAP.
Sep 8, 2023 12:57:42 AM by Pradeep H
Hi Rakibul,
Thank you for sharing additional information. I see that you are using a company LinkedIn profile while submitting the Testimonial request. Could you please try with a personal LinkedIn profile for your client. Feel free to message us if you need further assistance.
- Pradeep
Jan 21, 2021 07:09:04 AM by Alisha H
Do clients have o have a Linkedin profile/account in order to request for them to provide feedback?
Jan 21, 2021 08:04:24 AM by Andrea G
Hi Alisha,
Yes, they need to have a LinkedIn profile.
Thanks!
Jan 16, 2022 10:52:48 PM by Mohsin S
I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work, unfortunately.
I have tried 2 different client's profiles and double-checked the URL upon receiving the error...
Any advice?
Thanks,
Mohsin
Jan 17, 2022 12:46:27 AM by Pradeep H
Hi Mohsin,
Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep
Jun 10, 2021 08:48:51 AM by Andrea G
Hi Aditya,
Could you please check if you're entering the link in one of the supported formats listed below?
- https://www.linkedin.com/in/company/CLNAME
- https://www.linkedin.com/in/CLNAME
- http://www.linkedin.com/in/company/CLNAME
- http://www.linkedin.com/in/CLNAME
If you do and still experience the error, could you please send me a PM with the link you're trying to add so we can further troubleshoot?
Jul 20, 2020 06:58:47 PM by Faisal H
Hello there, I'm trying to request a Testimonial to one of my client outside upwork.
But when I add link of LINKEDIN Profile it says "Invalid LinkedIn profile"
Jul 20, 2020 09:40:50 PM by Jesse H
Jul 20, 2020 11:57:55 PM by Aleksandar D
Hi Faisal, and Jesse,
I will look into this further and will get back to you once I have more information.
Thank you.
Jul 21, 2020 05:28:22 AM by Johann Clein Q
Hello, I am also new to UpWork and I am encountering this issue where copying the linkedin profile from my client gives me an error.
Jul 21, 2020 05:34:11 AM by Goran V
Hi Johann,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your testimonials. Thank you.
Jul 21, 2020 11:54:26 AM by Kingsley U
Hi Goran and Moderators,
Isn't there a permanent fix to this problem?
I am experiencing same problem as well.
Regards,
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