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Re: Bank Account Under Different Name--how to submit ID verification?

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Active Member
Anton M Member Since: Oct 25, 2019
21 of 29

Hi! First of all - it is quite strange to click "HERE" for direct contact and then i was being forwarded to chat bot or community. Why?!

 

And yes, i need a manual check of my bank account name. 

 

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
22 of 29

Hi Anton,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Irmagene W Member Since: Apr 17, 2019
23 of 29

Hello...I'm having the same issue as everyone else verifying my identity on my bank account. Could someone reach out to me.  Thanks.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
24 of 29

 Hi Irmagene, 

It looks like you just recently added your bank account. The team will reach out to you soon with more information on how you can complete verifying your bank account details.


-Avery
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Active Member
Irmagene W Member Since: Apr 17, 2019
25 of 29
Ok...thanks for replying.

Irmagene Williams
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Active Member
Muhammad Rashid R Member Since: Oct 30, 2018
26 of 29

My payment method has been deactivated because the bank account name doesn't match my name. I was ordered to do a manual name review through contact support, can someone please help me?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
27 of 29

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Robert D Member Since: Jan 30, 2020
28 of 29

Hi, I also would like to request a manual name review for a business bank account, Thank you

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
29 of 29

Hi Robert,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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