Jan 30, 2019 12:35:20 AM by Vitalii K
Hello,
I created my Upwork account yesterday and am trying to link it with my Facebook account, but no luck.
When I started to do it, I had got a window with an error. After a few attempts, I got no window, but nothing happened and my Facebook account is not linked to Upwork account. Today is the same situation as yesterday.
Could you please assist?
Thanks
Apr 11, 2019 03:10:45 AM by Merian T
Hello,
I am also trying to link my social media account (google) to make my profile complete to 100%.
However, whenever I tried to click on google then sign in, the window will just disappear. I tried to log out and did the same and still nothing happened and my profile is still not linked to social media.
Thank you in advance for your help
Apr 11, 2019 03:21:44 AM by Goran V
Hi Merian,
Our team will reach out to you as well and assist you further. Thank you.
Apr 12, 2019 08:14:36 AM by Christine F
Good luck. Not only will Upwork ignore you for a couple of months, but when (if!) they ever get back to you they will not give you a solution. Don't hold your breath. Their support system is pathetic.
Mar 1, 2019 05:59:04 AM by Serhii L
Hello,
can't link my facebook account to upwork profile?
clearing cache and using different browsers don't resolve problem...
Mar 10, 2019 01:40:48 AM by Vakil P
I am having problem connecting my facebook accout in my profile.I have tried in two browsers Chrome and Firefox, every time i click on facebbok in edit profile one popup opens and closes but nothing happens.
Mar 10, 2019 07:17:18 AM by Joanne P
Hi Vakil,
One of our customer support team members will reach out to assist you further. Thank you!
Mar 16, 2019 09:58:33 AM by Ellada G
I am trying to connect my Google account to to Upwork but nothing is being changed and my account is still 90%
Apr 9, 2019 05:12:44 PM by Arielle A
I have the same issue as Russel. When I try to link my Facebook or Google account, a window opens but immediately closes afterwards. My profile is currently 95%, and I really want it to be approved, but this link account might become an issue.
Apr 9, 2019 09:24:12 PM by Avery O
Hi Arielle,
A member of the Customer Support Team will reach out to you to assist you with your issue. I apologise if this has caused you any inconvenience.
Feb 21, 2019 01:44:50 PM by Cynthia D
Hi there,
I am having the same issue and have already cleared out the Cache and it still comes up with an error when I try to link an account to my profile.
Please let me know what I need to do, thank you!
-Cynthia
Feb 28, 2019 04:33:06 PM by Iftikhar A
Hi,
I'm also facing this issue. Is there any way to solve the problem? Please let me know.
Thank you. 🙂
Feb 28, 2019 06:50:29 PM by Avery O
Hi Iftikhar,
Please know that this is a known issue, and our engineers are currently trying to resolve it. In the meantime, the Customer Support Team will reach out to you with more information about the issue.
Mar 6, 2019 05:20:33 PM by Zakary G
I am having the same issue with the window opening then promptly disappearing. Can someone please reach out to help me to get this resolved ASAP?
Mar 6, 2019 05:53:16 PM by Bojan S
Hi Zakary,
One of our agents will reach out to you and assist you regarding this known issue.
Thank you for reaching out to us.
Mar 7, 2019 03:21:28 AM by Andrew S
I'm also having this issue: a window will open, ask me sign in, then close. After that, if I try to connect again, Upwork will open a window then close automatically. My facebook account is still not linked.
Mar 10, 2019 05:39:12 AM by Joanne P
Hi Andrew,
One of the team members will reach out to assist you directly. Thank you!
Mar 9, 2019 11:26:22 PM by Heather R
I cannot link my facebook or google accounts. It opens the windows ask me to sign in then close. It has done this multiple times and yet each refresh, or log out still shows no linked accounts.
Mar 10, 2019 05:40:18 AM by Joanne P
Hi Rex and Heather,
A member of the customer support team will reach out to you via email to assist directly. Thank you!
Mar 11, 2019 03:15:58 AM by Goran V
Hi Noufal,
Our team will reach out to you as well, thank you.
Mar 15, 2019 12:11:06 AM by Avery O
Hi Sehaz,
Google+ will be discontinued soon, but I will check with the team what their recommendation will be for this case.
Mar 28, 2019 10:31:18 AM by Maria M
Have the same situation. The error with this link https://www.upwork.com/signup/oauth/facebook-link#_=_
Mar 28, 2019 10:55:15 AM by Bojan S
Hi Maria,
We'll have one of our agents reach out to you directly to assist you with your concern.
Thank you for reaching out to us.
Apr 7, 2019 01:20:47 AM by Camille Kay G
My account in upwork too wont let me link my facebook account.
please help. thank you
Apr 7, 2019 01:45:00 AM by Bojan S
Hi Camille Kay,
One of our team members will reach out to you directly via support ticket to assist you with your request.
Thank you.
Apr 21, 2019 12:30:10 AM by Riri A
Hi Christopher,
Thank you for letting us look into this. We have escalated your concern to the appropriate team. One of our representatives will reach out to you shortly. Let us know if you need anything else.
Apr 24, 2019 10:50:58 AM by Bojan S
Hi Azeem,
Kindly, refer to Avery's post above. Once we are able to re-add Facebook, you’ll see it once again listed as an option under your Profile Settings.
Thanks for your understanding.
Feb 19, 2019 02:41:29 AM by Vladimir G
Hi all,
As an update, our team is aware of the issue affecting the process of linking freelancers' Facebook accounts to their Upwork account. Fixing the core issue is on our team's roadmap but we don't have an ETA at the moment. We apologize for the inconvenience and will follow up with more information once we receive a confirmation from our team.
Feb 19, 2019 07:51:53 AM by John M
Same issue, I can't link my FB account. Thank you for the update Vladimir G
Apr 2, 2019 02:56:10 AM by Mubeen Z
Mar 8, 2019 03:44:49 PM Edited Mar 8, 2019 03:46:20 PM by Rex S
I'm also having this issue. After clicking either Facebook/Google+, a window will open. It will then ask me to sign in but after signing in it will suddenly close the window. I tried connecting again many times using Facebook but Upwork will open a window then close automatically. My facebook account is still not linked after that. Thank you for the update about the issue. I was worried that I may be the only one experiencing it.
Mar 11, 2019 01:45:49 AM Edited Mar 11, 2019 01:56:30 AM by Goran V
Hello!
I have the same problem with linking my Facebook and Google accounts to Upwork. Help me, please.
Sincerely,
Christina **Edited for Community Guidelines**.
Mar 11, 2019 02:00:19 AM by Goran V
Hi Kristina,
One of our team members will reach out to you via ticket and assist you further, thank you.
Mar 13, 2019 08:30:23 AM by Matthew W
I am also having trouble linking my facebook account. The same problem. it opens a facebook login window, I login and then the window closes and upwork doesn't update. Please help!
Mar 13, 2019 11:02:39 AM by Evelina K
I have the same issue, not able to link my social Facebook or Google account to Upwork.
Mar 14, 2019 04:14:49 AM by Sofia F
Hello, I am having the same issue, I cannot link my facebook or google+ accounts. Did you manage to solve your issue?
Sincerely,
Mar 14, 2019 07:21:46 AM by Matthew W
Nope, But I really would like to complete my account to 100%. Support, can you help us??