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Melissa's avatar
Melissa R Community Member

How can I know that my profile is approved?

Hello,

 

  1. I would like to know if my profile has been aprroved....?
  2. Can you not have a status marker in the profile information so new users know whether or not they have been approved?

Thx,

Melissa

 

 

 

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

This thread has been closed from further replies due to its size. Please know that you can check if your profile has been approved on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved! 

 

We appreciate your participation in the Community and welcome you to continue the conversation here.

Thank you!

~Andrea

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8,614 REPLIES 8,614
Sara's avatar
Sara S Community Member

I am also having the same issue! 

Goran's avatar
Goran V Retired Team Member

Hi Sara,

Please try using another browser to submit your application for a review. If you`re still experiencing the same issue with another browser let me know, thank you. 

~ Goran
Upwork
Sara's avatar
Sara S Community Member

Tried using a different browser but I am still experiencing the same issue. 

Avery's avatar
Avery O Community Manager

Hi Sara, 


A member of the Customer Support Team will reach out to you through an email to assist you directly. 


~ Avery
Sara's avatar
Sara S Community Member

Hi Avery,

 

No one has reached out yet.

 

Regards,

Sara Seyan

Joanne's avatar
Joanne P Retired Team Member

Hi Sara,

 

I'm sorry about the delay. I already followed up with the team, and one of the team members already emailed to assist you further. Please refer to your email. Thanks!

~ Joanne
Upwork
Marietta's avatar
Marietta Z Community Member

Hi there,

How long does it take for a profile to be approved? **Edited for Community Guidelines**

Aleksandar's avatar
Aleksandar D Community Manager

Hi Marietta,

 

I checked your account and I can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. In this case, please update the city field and resubmit your profile for review. 

 

Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.

 

Thank you.

~ Aleksandar
Upwork
Marietta's avatar
Marietta Z Community Member

Hi there,

Thanks for your response. My bad 🤦🏼‍:female_sign:. I finally sent it off.

Regards
Marietta
Gladwin's avatar
Gladwin P Community Member

Hi,

 

My profile's approval is pending. It was mentioned as 12 hrs for approval (while submitting) but still haven't heard from Upwork. Its almost 24 hrs since submission. Is there any problem with the account or is this the usual? 

 

 

Thank you.

Bojan's avatar
Bojan S Community Manager

Hi Gladwin,

 

I checked and it looks like your account has already been accepted. You should be able to send proposals to jobs on the general marketplace. Please, make sure you check resources in this post to help you get started.

 

Thank you!

~ Bojan
Upwork
Aleksey's avatar
Aleksey K Community Member

Hello, Upwork community,

 

I have an issue with the profile being approved, an application review request was sent weeks ago, but I haven't received any messages on any media to inform me of its status, as it looks like it's still pending.

Is there a way to submit an application other way, or get assistance on that matter, which would be much appreciated.

 

Best regards,

Alex

Jo-An's avatar
Jo-An B Community Member

Hi Alex,

Upon checking, you haven't finish in creating your profile yet. Please continue in setting up your profile and you'll get a notification once it's approved. You will also see the notification when you log in to your account. Thanks!

~ Jo-An

Untitled
Aleksey's avatar
Aleksey K Community Member

Hello, Jo-An,

 

I've reviewed my application and filled in the second address field, by adding apart of the address from the first field to it, as it seemed to be necessary, however did not show as an application error, and did the job.

Thank you for your assistance.

 

Best regards,

Alex

Patricia Nicole's avatar
Patricia Nicole L Community Member

hi , same thing happens with me . i submitted my profile and i get the page shown on the screenshot . and until now i haven't received any response
Joanne's avatar
Joanne P Retired Team Member

Hi Patricia Nicole,

 

I checked your account and it looks like our team already responded to your ticket regarding this concern. Please refer to the ticket to view the team's response. We thank you for your patience. 

~ Joanne
Upwork
Melis's avatar
Melis K Community Member

I have the same problem. I've been waiting for days for approval. I tried filling the address line as stated in the previous comments. Still nothing, having the exact same text on the top of the page: 

"If your profile is approved, it will become the public profile you’ll use to market your freelance business to clients (you can edit it after approval)."

It doesn't say the form is unfinished or anything, it doesn't say we are processing your profile. That text is not changing no matter what I do. I don't know what is taking so long.

Bojan's avatar
Bojan S Community Manager

Hi Melis,

 

We'll have one of our agents reach out directly to you and assist you further with submitting your profile for review, thank you for reaching out to us. 

~ Bojan
Upwork
Kazim's avatar
Kazim A Community Member

Hey Joanne, my profile also has been pnding for approval for few days now. Would you be kind enough to check please? Thanks!

Goran's avatar
Goran V Retired Team Member

Hi Kazim,

 

Just to confirm that your application haven't been submitted for a review, if you`re ready please go to the bottom of the page and click on Review Application.
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.

~ Goran
Upwork
Jacob's avatar
Jacob B Community Member

Hi Guys, I'm having the same issues.

Avery's avatar
Avery O Community Manager

Hi Jacob, 


I've asked the team to look into your account and I'll get back to you once I have more information. 


~ Avery
Yannika's avatar
Yannika R Community Member

Hello!

I created my upwork profile this Monday early in the morning. I got a message saying that I will either get an acceptance or rejection email in 24h. Now it is Wednesday and almost 72h since I created my profile and I have still not received any message. What can I do?

Bojan's avatar
Bojan S Community Manager

Hi Yannika,

 

I just checked your account and saw that you still haven`t submitted your application for a review. Please go to the bottom of the page and click on the ''Review Application''. It can take up to 24 hours for the review to be completed, once it is completed our team will reach out to you directly with the results. We wish you a positive outcome with this, thank you.

~ Bojan
Upwork
Zaryab's avatar
Zaryab Y Community Member

please check what issue my account having is it approved or not