Jun 25, 2018 07:56:38 AM by Tanzilla S
Hi everyone I'm new on up work i have been approved but when I try to send my proposal then there is this message on top of my page when I open a job to submit a proposal"You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."how can I solve this issue?
Solved! Go to Solution.
Jun 25, 2018 08:20:45 AM by Bojan S
Hi Tanzilla,
I checked this for you, and you have an open ticket regarding this, please allow time for our team to review your request and they will update your ticket once they finish. Thank you for your patience!
Dec 16, 2020 07:08:21 AM by K M Ershad H
Hello marie,
Thank You!! Yes, all are now working properly!!! That's great!!!
Mar 19, 2022 05:33:10 AM Edited Mar 19, 2022 07:36:30 AM by Nikola S
Hey Bojan, Can you help me here.
I'm a business manager for an agency, and for the last one day the Submit a proposal button is disabled from the agency account,
and on my own profile, everything is good.
**Edited for Community Guidelines**
This problem has occurred a day ago , please check the screenshot
Aug 2, 2022 04:40:37 AM by Annie Jane B
Hi Maher,
Thank you for reaching out to us. I checked this for you and I was not able to replicate the same issue that you're having. Could you please try clearing your cache and cookies? Please let us know if the issue persists. You could also include screenshots and provide information such as the browser that you're using and OS for us to include them in our report.
Jun 25, 2018 09:02:19 AM by James I
After my profile was initially denied, I went back and refined my information and was just notified I was approved. However, on Upwork I am still unable to apply for jobs. What am I doing wrong here?
Jun 25, 2018 09:33:01 AM by Rahul S
Same here! My profile was approved and I was able to apply for work before. Now I am unable to apply and I'm asked to visit the page in help where they explain about why the profile may get rejected.
Jun 25, 2018 09:44:10 AM by Valeria K
James and Rahul,
Sorry about the inconvenience. It appears we have an issue with some new profiles being fully accepted to the marketplace. We'll have the team update you directly via tickets with more information.
Jun 25, 2018 10:34:52 AM by Jade B
I have received two emails confirming that my account application has been approved and I am ready to submit proposals. However, I can only submit proposals on the mobile app and the site still gives me the error stating that I cannot submit at this time. It has been over 24 hours and I have not received any other emails. A friend of mine tried to search for me and said she couldn't find me so it must not be live yet even though I received an email specifically stating 'Your profile is now live!'. Please help.
Jun 25, 2018 11:28:56 AM by Achilleas P
Hello,
I can't submit a proposal from my web browser. It says : You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.
But I can submit from my smartphone. How can it be fixed so I can submit from my web browser too? (I'm using Chrome and Safari and both have the same message)
Thank you.
Jun 23, 2018 02:48:54 AM Edited Jun 23, 2018 02:55:07 AM by Amber A
Hi
I am unable to submit proposals today, although I could easily submit proposals till yesterday. I have sufficient Connects left. I am using my real name also. I am getting the following message:
"You cannot submit proposals on Upwork at this time. Please check your email or our help center for more information."
I haven't received any email regarding this. Kindly help me out as I would really like to get started on Upwork and be a regular worker.
Thank you
Jun 23, 2018 05:39:08 AM by Md Solayman K
Hi Amber,
I am sorry you are having troubles submitting proposals for jobs. It seems to be an individual issue. Please contact Customer Support so they can assist you with your personal profile.
For guidelines about contacting Customer Support, Click Here
~~~Solayman
Jun 23, 2018 06:17:26 AM by Joanne P
Hi Amber,
I apologize for the trouble. I checked and I can confirm that your account is active. Please log in and check again. Thank you!
Jun 28, 2018 09:05:13 AM by Mustafa E
Hi everyone I'm just on up work i have been approved but in trying to send my proposal ut there is this message on top of my page that
You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information.
how can I solve this issue?
thanks for help
Jun 28, 2018 09:10:05 AM by Valeria K
Hi Mustafa,
We'll have one of our agents update you directly about this issue.
Thank you.
Jun 26, 2018 07:07:09 AM by Nicole C
Hi there,
I am able to submit proposals via the Upwork mobile APP but when I try to access the same job via the desktop, I get the message "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information." and the 'Submit a proposal' button is greyed out.
Does anyone else have this problem? Is there a workaround for this?
Thanks!
Nicole
Jun 26, 2018 07:51:38 AM by Valeria K
Hi Nicole,
I've merged your post with this thread where other freelancers experiencing this same issue posted. It's a known issue and our engineers are working to resolve it as soon as possible.
Sorry about the inconvenience.
Jun 26, 2018 07:09:06 AM by Stan N
Hi,
I'm new on Upwork, my profile just got approved, I got the confirmation email and my profile also confirms this, but when I try to apply for a job the "Submit a Proposal" button is still greyed out and at the top of the page it says "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."
Can you help me with this please?
Stan.
Jun 23, 2018 05:59:14 AM by Jabed M
My profile is 100% complete and My Upworke Profile was accepted, but today morning I saw this Message "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information." . could you please tell me what I have to do Now . regards jabed mahmud
Jun 23, 2018 06:09:57 AM by Md Solayman K
Hi Jabed,
I am sorry you are having troubles submitting proposals for jobs. It seems to be an individual issue. Please contact Customer Support, so they can assist you with your personal profile.
For guidelines about contacting Customer Support, Click Here
~~~Solayman
Jun 23, 2018 06:33:26 AM by Jabed M
There is No Way to Contact With Them. Support Page Refer me to community discussion Page. Please See the Attachment
Jun 23, 2018 11:27:15 PM by Jabed M
Dear Md Solayman K ,
Thank you Very Much For You Reply . But i didn't See any Email Now Button on "How do you Like to contact us ? " light box page .
regards
jabed mahmud
Jun 23, 2018 09:44:08 AM by Bojan S
Hi Jabed,
I`m sorry about the inconvenience this had caused. Your account is now accepted, feel free to start bidding on projects. You can also check out this thread Getting Started on Upwork and learn more about Upwork. Thank you!
Jun 23, 2018 11:34:46 PM by Jabed M
Dear Bojan S .
Thank you for your reply , But My Problem is Not Solved . Please see the attached Screenshot.
Jun 23, 2018 11:55:51 PM by Jo-An B
Hi Jabed,
One of our team member will reach out to you directly and assist you with the process. Thanks!
Jun 24, 2018 11:00:15 AM by Bojan S
Hi Kay,
One of our team members have reached out to you via this support ticket, please follow up on that ticket and post any additional questions directly on the ticket so that our team can assist you further. Thank you!
Jun 26, 2018 11:17:39 AM by Stan N
Hi,
I still haven't recieved a response about not being able to submit proposals on the desktop app but works fine on the mobile app. I tried to contact Upwork directly but the help page just sent me back to the forums with no option to email directly.
Thanks,
Stan.
Jun 29, 2018 07:16:37 AM by Aleksandar M
I am unable to submit proposals even though my profile was approved. The "submit proposal" button is grayed out and a link above sends me to a page about unapproved profiles. My profile was declined once before, but now it's approved and should be operational.
Jun 29, 2018 07:19:00 AM by Tristan N
Hi, it won't let me submit a proposal without making changes to my profile. Yet there is nothing to change in my profile. Please help!
Jun 29, 2018 07:33:31 AM by Valeria K
Alenksandar and Tristan,
We'll have somebody reach out to you about this issue and assist with it.
Thanks!
Jun 26, 2018 10:50:19 AM by Allie O
My account was approved, however, I keep getting this message on every job I look at: "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information."
I've tried looking at other people's posts about this an none of them were helpful. If anyone knows why this is happening your help would be greatly appreciated. Thanks!
Jun 26, 2018 12:43:50 PM by Shelby M
Hello Upwork Community!
Thank you in advance for helping me figure out the issue. I am brand new to UpWork and was just approved last night. I received my approval email and my account says that it is good to go but when I got to submit a proposal on any jobs all of them have a greyed out "Submit Proposal" button and a banner at the top that says "You cannot submit proposals on Upwork at this time. Please check your email or our help page for more information." Does anyone know how to fix this? Any idea on what I can do to allow me to submit proposals?
Jun 27, 2018 12:10:19 AM by Avery O
Hi Stan, Shelby, and Allie,
I apologise for the delay in our reply. I've asked the Customer Support Team to reach out to you for more information about the issue.
Jun 24, 2018 12:44:01 PM by Bill P
Hi there Upwork community!
I am new to the platform and after my profile was approved, I went to go submit a proposal but I get an error message saying that I cannot submit proposals at this time, and then a link to the 'profile not approved' help page. Any idea what's going on?
Jun 24, 2018 12:58:19 PM by Bojan S
Hi Bill,
Thank you for reaching out to us. I have escalated your concern and one of our agents will reach out to you shortly and assist further.
Jun 25, 2018 01:43:12 AM by Angelica R
I am having the same issue. Is there anyway to escalate mine as well please?
Thanks in advance