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Not receiving verification Text Message

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1281 of 1,323

Hi Robert, 

I'm sorry for the inconvenience. I'll go ahead and look into this, and will update this post once I have more information. 


-Avery
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Active Member
Michelle M Member Since: Apr 19, 2018
1282 of 1,323

I am trying to create my profile but I cannot get my phone number to verify and move onto the next step.  I have put it incorrectly.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1283 of 1,323

Hi Michelle,

 

Thanks for letting us know. An agent will reach out to you directly and assist with your phone verification.

~ Valeria
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Active Member
Erick N Member Since: Aug 23, 2019
1284 of 1,323
My Number will not go through during the phone verification. Its fully in service and I use that number regularly but when I click enter or verify, nothing happens?
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1285 of 1,323

Hi Erick,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Elyes Y Member Since: Sep 27, 2019
1286 of 1,323

I have the same problem

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1287 of 1,323

Hi Elyes,

 

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

 

Thank you.

~ Aleksandar
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Active Member
Ken B Member Since: May 16, 2019
1288 of 1,323

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1289 of 1,323

Hi Ken,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Sean J Member Since: May 20, 2019
1290 of 1,323
I’m also having this issue with my phone number, it doesn’t seem to be working.
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