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United States Location Verification - Unable to do

Community Guru
Mary H Member Since: Jul 21, 2018
2101 of 3,541

Hi Oleg,

 

One of our team members will reach out to you directly though email. Thanks!

- Mary
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Active Member
Scott S Member Since: Feb 4, 2019
2102 of 3,541

Hi Mary,

 

I am having the same issue.

 

Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2103 of 3,541

Hi Scott,

 

We'll have one of our agents reach out to you directly and assist you further with your verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Alberto T Member Since: Feb 2, 2019
2104 of 3,541

It seems like a lot of people are having the same issue as me. They can't verify my ID and I have already exceeded the number of attempts to upload it. Where do I go for here? 

Active Member
Garen M Member Since: Feb 5, 2019
2105 of 3,541

uploaded my id several times did not take any of them now says to contact support? help

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2106 of 3,541

Hi Garen, 

A member of the Customer Support Team will reach out to you to assist you with your location verification. 


-Avery
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Active Member
Paul I Member Since: Jan 31, 2019
2107 of 3,541

Hi,

 

I cannot send any proposal for the client due to this message

 

"You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support."

 

How can I upload again my ID so that they can verify it. 

 

Many thanks

Active Member
Bina R Member Since: Mar 13, 2016
2108 of 3,541

check your gmail or if you did not get any email to submite ID then contact support ..they will give you the link to submite.once your id approve then you will be able to submite proposals

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2109 of 3,541

Hi Paul, 


A member of the Customer Support Team will reach out to you to assist you with your verification.


-Avery
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Active Member
Paul I Member Since: Jan 31, 2019
2110 of 3,541

Hi,

 

Until now no one ever contact me regarding my verification, do you know the number of the customer service? so that I can reach to them directly.

 

Thanks

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