I have encountered the "You have reached the Maximum Number of Tries for Uploading your ID" message when trying to complete the verification process. The contact customer support message leads to a broken 404 page.
Please someone help me to unlock this!!
I am having the same issue as well but no option is available for me to resolve this. The option to email is greyed out and I cannot select. The driver license I uploaded met your requirements? May I have this rectified please?
Hi I'm having issues uploading my id. Can I have my account refreshed to try again - apparently too many attempts. I'll try re-scanning and trying again. Thank you.
Please click on a job that you would like to send a proposal to that is U.S only. At the top of the page you should see a notification asking you to contact customer support with a green link. Click the link, it should allow you to create a ticket directly to customer support so that they can help you resolve your verification issue.