Aug 29, 2019 06:06:32 AM by Betty S
I want to upload PDFs to my portfolio but get a message that the platform doesn't support PDFs. If so, that's a major flaw. Is there anyway to chat with Upwork or call for support?
Aug 29, 2019 06:41:10 AM by Goran V
Hi Betty,
One of our team members will reach out to you via ticket as soon as possible and assist you further. Please take a screenshot from the error you`re receiving as well and share it with our team on your ticket. Thank you.
Feb 25, 2020 03:18:46 AM by James G
Was there any reply to this? I can't seem to either. It only allows images and a video link. Thanks
Feb 25, 2020 03:30:56 AM by Goran V
Hi James,
Our team will reach out to you as well and assist you further. Thank you.
Oct 13, 2020 03:56:28 AM by Rania A
Hi,
I have the same issue, as I am trying to upload a pdf file to my portfolio and keeps rejected.
Oct 13, 2020 04:00:47 AM by Goran V
Hi Rania,
Could you try clearing your cache and cookies or logging in with another browser to add your portfolio item with the PDF document? Thank you.
Oct 13, 2020 04:32:35 AM by Rania A
Hi,
I have just cleared my cache and cookies and logged in using another browser. Yet , I am still unable to upload any pdf file to my portfolio.
Oct 13, 2020 04:35:45 AM by Goran V
Hi Rania,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your portfolio item. Thank you.
Dec 6, 2021 12:37:44 AM by Mike L
Hi, I have case studies in PDF format that I would like to upload onto my portfolio, however, I don't seem to have this option. How do you recommend adding my PDF Case Studies?
Dec 6, 2021 01:31:10 AM by Goran V
Hi Mike,
Our team reached out to you via ticket and email to assist you further with your portfolio item. Thank you.
Jun 1, 2021 08:15:29 AM by Michelle P
Hi,
I have the same issue, as I am trying to upload a pdf file to my portfolio and keeps rejected.
Jun 1, 2021 09:04:03 AM by Bojan S
Hi Michelle,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue? To learn more about portfolios, check this help article.
Thank you!
Feb 20, 2022 04:52:17 PM by Kristopher R
was this issue ever resolved? I'm experiencing it right now. I'm unable to choose PDFs when I go to add files to my portfolio. Only images are selectable.
Feb 20, 2022 06:47:03 PM by Pradeep H
Hi Kristopher,
Thank you for your message. I'll have one of our customer support agents to reach out to you directly and assist you further.
Thank you
Pradeep
May 26, 2022 03:26:39 PM by Dan S
I am having a similar issue. I am able to upload pdfs but must do so one page at a time. After they are uploaded they are not visible. They just appear as grey boxes.
May 26, 2022 04:35:01 PM Edited May 26, 2022 04:36:07 PM by Arjay M
Hi Dan,
I have checked your account and I can't seem to replicate the issue. Can you please try clearing your cache and cookies or try to use a different browser? Let me know if the issue persists along with a screenshot of the error and I'll look further into that for you.
Jun 2, 2022 08:55:27 PM by Sunil K
Hi Arjay, I tried in different browser. its not working and my pdf size is only in KB.
Im not bale to view remaining pages other than 1st page. I have checked in Public view also. Same result.
Request help on this.
Thanks,
Sunil
Jun 2, 2022 08:57:44 PM by Sunil K
As long as this is not fixed, there is no point for applying for new proposals. Because clients cant see my profile. So please need a help from someone ASAP
Jun 2, 2022 10:16:30 PM by Pradeep H
Hi Sunil,
Thank you for your message. I'll have one of our customer support agents to reach out to you directly and assist you further.
Thank you,
Pradeep
Jun 24, 2022 10:15:29 AM by Raheemat O
I'm.in this same shoe too. The only I see here is: our team members will reach out... Please help me get rid of this, I don't have a portfolio at all. Help me pls.
Jun 24, 2022 10:16:40 AM by Raheemat O
If this can't be done, maybe I move on to another freelancing platform.... These sucks.
Jun 24, 2022 11:53:40 AM by Andrea G
Hi Raheemat,
Someone from our team will reach out to you via support ticket in order to assist you further with this.