Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Feb 17, 2019 12:27:30 PM by Yeasir A
Feb 17, 2019 12:35:20 PM by Cray H
Hi Max,
You may follow the instructions that Yeasir sent on how to update your country. If for any reason the system does not allow you to change it, please let us know by replying to this thread and by indicating the country where you are located.
Feb 19, 2019 02:42:48 AM Edited Feb 19, 2019 03:08:26 AM by Goran V
Did u actually read my issue, I cannot go to settings of my account because I cannot verify number because I don't have the number from the U.S. because I'm from another country and have not U.S. mobile number, also I don't have button delete an account in a screenshot.
**Edited for Community Guidelines**
Feb 19, 2019 03:09:00 AM by Goran V
Hi Max,
Please confirm the country you`re currently located in and I will update it, thank you.
Feb 17, 2019 11:07:09 PM by Linda G
Hi. I created my profile when I was in the US but I didn't finish it. I'm moving to Malaysia. Now I would like to finish my profile, however I cannot change the country. Could anyone please help me? Thanks.
Feb 17, 2019 11:20:11 PM by Goran V
Hi Linda,
Your country is now updated, feel free to update the rest of your address. Thank you.
Feb 19, 2019 06:05:58 AM by Dany G
I signed up for Upwork but did make a mistake with country and didn't finish my profile. My country is set to UK but I live in Russia. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Feb 19, 2019 06:43:52 AM by Goran V
Hi Dany,
I just updated your country to Russia, feel free to update the rest of your address now. If further help is needed let me know. Thank you.
Feb 20, 2019 02:38:37 AM by Sylvia S
I signed up for Upwork and mistakenly entered my location as US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country to India before submitting my profile for review?
Feb 20, 2019 03:24:33 AM by Goran V
Hi Sylvia,
Your country is now updated to India, feel free to update the rest of your address. Thank you.
Feb 21, 2019 11:57:26 AM by Natalia F
Hi, I have the same issue, can't change the country from Hungary to the UK.
Feb 21, 2019 12:53:40 PM by Bojan S
Hi Natalia,
We have updated it from our end to the United Kingdom. Let us know if you need further assistance. We're here to help.
Feb 22, 2019 03:14:13 PM by Milan L
Hi, I can't change my country. I selected UK, because I am in UK, but my phone number is from Czech republic, so it has +420 instead of UKs +44. Can you change it to Czech republic? Thank you
Feb 22, 2019 08:39:07 PM by Avery O
Hi Milan,
The team will reach out to you with more information about your account.
Feb 24, 2019 09:07:23 AM by Karine N
I signed up when I was in Senegal and now I live in Réunion Island, France but I can't change it!
Feb 24, 2019 09:25:17 AM by Cray H
Hi Karine,
Your country has been updated from the United States to Réunion. Feel free to add the rest of the information on your profile. Thanks!
Feb 24, 2019 10:16:47 AM by Jonathan L
Feb 24, 2019 10:20:29 AM by Cray H
Hi Jonathan,
It is now updated to Thailand. Please update the rest of the information on your profile. Thank you!
Dec 27, 2019 05:48:42 AM by Ana V
Hello, I am having the same problem. I need to change or add Puerto Rico which is where I live.
Thank you!
Ana
Feb 24, 2019 11:36:56 AM by Benjamin L
Hi, I'm trying to change my country from United States to Puerto Rico sice PR is not in the states section and also cannot find my correct city from the list and am unable to finish my profile.
Feb 24, 2019 11:48:35 AM by Cray H
Hi Benjamin,
It now reflects Puerto Rico, please update the rest of the profile information. Thanks!
Feb 26, 2019 08:11:23 PM by Eric J
I'm trying to create a profile but it won't let me choose an address outside of the US. Am I doing something wrong?
Feb 26, 2019 11:47:10 PM by Avery O
Hi Eric,
Could you please confirm where you are currently located so that we can check if we can update your country for you?
Feb 27, 2019 09:27:45 AM Edited Feb 27, 2019 09:50:53 AM by Bojan S
Hello Avery,
Please change the country from US to Philippines. I'm not able to proceed to profile creation as there is no option to do so. (Greyed-out)
Thanks!
**Edited for community guidelines**
Feb 27, 2019 09:52:21 AM by Bojan S
Hi Norman,
Your country has been updated from the United States to the Philippines. Feel free to add the rest of the information on your profile. Thank you.
Feb 27, 2019 11:21:15 PM by Avery O
Hi Eric,
I have updated your country as requested. You should now be able to update your address by going to your Contact Info page (Settings > Contact Info).
Feb 28, 2019 09:14:45 AM by Romm S
Hi!
My country of residence is actually Philippines but I am currently staying in Singapore.
Can you please help me in updating it to Philippines?
Thanks!
-Romm
Feb 28, 2019 10:53:19 AM by Bojan S
Hi Romm,
Your country has been updated from Singapore to the Philippines. Feel free to add the rest of the information on your profile. Thank you!
Feb 28, 2019 09:41:11 AM by Samia B
I am new to Upwork and the platform automatically suggest that my location is Morocco even though I live in the states. When I try to update it, the system says that I can't update my location unless I provide my W-9 form tax info. When I try to fill a W-9, the system automatically takes me back to fill a non-US W-8BEN form.
I am a little bit confused and can't set up my profile.
Thanks for your help
Samia
Feb 28, 2019 10:51:06 AM by Bojan S
Hi Samia,
Your country has been updated to the United States. Feel free to add the rest of the information on your profile. Thank you!
Feb 28, 2019 06:42:53 PM by Fernando V
Hi, It happens the same to me, the only problem is that I live in China now can you help me to change the country
Feb 28, 2019 08:17:19 PM by Avery O
Hi Fernando,
The team will reach out to you directly with more information about your account.
Mar 2, 2019 04:53:04 AM by Az-Eddine R
Same for me, I can't complete my profile because I can't change country from United Kingdom to France.
Mar 2, 2019 03:32:15 AM by Maria Q
Hi. I am trying to create my profile but I am unable to change the country from United States to Philippines.
Mar 2, 2019 05:10:28 AM by Robin H
Hello,
I think, you can't change your location yourself, you will have to contact the Upwork support for the same...
I hope this helps!
All the best!
Mar 2, 2019 09:43:49 AM by Cray H
Hi Dihi,
I can confirm that your country has been successfully changed to reflect Algeria. Pease fill out the rest of the information on your profile.
Mar 2, 2019 10:28:18 PM by Joanne P
Hi Dihi,
I can confirm that your country has already been updated to Algeria. Thank you!