Jan 18, 2018 06:47:56 PM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 08:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Feb 21, 2019 07:57:26 PM by Natalia F
Hi, I have the same issue, can't change the country from Hungary to the UK.
Feb 21, 2019 08:53:40 PM by Bojan S
Hi Natalia,
We have updated it from our end to the United Kingdom. Let us know if you need further assistance. We're here to help.
Feb 22, 2019 11:14:13 PM by Milan L
Hi, I can't change my country. I selected UK, because I am in UK, but my phone number is from Czech republic, so it has +420 instead of UKs +44. Can you change it to Czech republic? Thank you
Feb 23, 2019 04:39:07 AM by Avery O
Hi Milan,
The team will reach out to you with more information about your account.
Feb 24, 2019 05:07:23 PM by Karine N
I signed up when I was in Senegal and now I live in Réunion Island, France but I can't change it!
Feb 24, 2019 05:25:17 PM by Cray H
Hi Karine,
Your country has been updated from the United States to Réunion. Feel free to add the rest of the information on your profile. Thanks!
Feb 24, 2019 06:16:47 PM by Jonathan L
Feb 24, 2019 06:20:29 PM by Cray H
Hi Jonathan,
It is now updated to Thailand. Please update the rest of the information on your profile. Thank you!
Dec 27, 2019 01:48:42 PM by Ana V
Hello, I am having the same problem. I need to change or add Puerto Rico which is where I live.
Thank you!
Ana
Feb 24, 2019 07:36:56 PM by Benjamin L
Hi, I'm trying to change my country from United States to Puerto Rico sice PR is not in the states section and also cannot find my correct city from the list and am unable to finish my profile.
Feb 24, 2019 07:48:35 PM by Cray H
Hi Benjamin,
It now reflects Puerto Rico, please update the rest of the profile information. Thanks!
Feb 27, 2019 04:11:23 AM by Eric J
I'm trying to create a profile but it won't let me choose an address outside of the US. Am I doing something wrong?
Feb 27, 2019 07:47:10 AM by Avery O
Hi Eric,
Could you please confirm where you are currently located so that we can check if we can update your country for you?
Feb 27, 2019 05:27:45 PM Edited Feb 27, 2019 05:50:53 PM by Bojan S
Hello Avery,
Please change the country from US to Philippines. I'm not able to proceed to profile creation as there is no option to do so. (Greyed-out)
Thanks!
**Edited for community guidelines**
Feb 27, 2019 05:52:21 PM by Bojan S
Hi Norman,
Your country has been updated from the United States to the Philippines. Feel free to add the rest of the information on your profile. Thank you.
Feb 28, 2019 07:21:15 AM by Avery O
Hi Eric,
I have updated your country as requested. You should now be able to update your address by going to your Contact Info page (Settings > Contact Info).
Feb 28, 2019 05:14:45 PM by Romm S
Hi!
My country of residence is actually Philippines but I am currently staying in Singapore.
Can you please help me in updating it to Philippines?
Thanks!
-Romm
Feb 28, 2019 06:53:19 PM by Bojan S
Hi Romm,
Your country has been updated from Singapore to the Philippines. Feel free to add the rest of the information on your profile. Thank you!
Feb 28, 2019 05:41:11 PM by Samia B
I am new to Upwork and the platform automatically suggest that my location is Morocco even though I live in the states. When I try to update it, the system says that I can't update my location unless I provide my W-9 form tax info. When I try to fill a W-9, the system automatically takes me back to fill a non-US W-8BEN form.
I am a little bit confused and can't set up my profile.
Thanks for your help
Samia
Feb 28, 2019 06:51:06 PM by Bojan S
Hi Samia,
Your country has been updated to the United States. Feel free to add the rest of the information on your profile. Thank you!
Mar 1, 2019 02:42:53 AM by Fernando V
Hi, It happens the same to me, the only problem is that I live in China now can you help me to change the country
Mar 1, 2019 04:17:19 AM by Avery O
Hi Fernando,
The team will reach out to you directly with more information about your account.
Mar 2, 2019 12:53:04 PM by Az-Eddine R
Same for me, I can't complete my profile because I can't change country from United Kingdom to France.