Feb 2, 2023 08:37:53 AM Edited Feb 14, 2023 12:35:43 PM by Andrea G
Hello
One of my job feedback and rating is not visible on my profile but I have checked the contract detail page the client did provide the rating and feedback.
Contract ID: 31259914
Regards,
Azam
Solved! Go to Solution.
Feb 2, 2023 09:35:56 AM Edited May 22, 2024 02:56:41 PM by Luiggi R
Hi Azam,
Your feedback will appear on your Upwork profile within 24 hours after your earnings are processed on the contract and they are available for withdrawal. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. See this help article for more information.
For Fixed-Price Contracts, this means after payment for the first milestone has been released and becomes available. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Feb 27, 2023 04:39:14 PM by Vinh L
Hi Arjay,
This information is new to me, Now I know that if I want the feedback to appear I also have to give him feedback or I will get it after 14 days.
I don't know this because I also see that other freelancers still have feedback from clients when they don't feedback from their clients back.
Useful information Arjay, thank you, this clears my mind and answers all my questions.
Kindly regards.
Feb 27, 2023 06:59:32 AM Edited Feb 27, 2023 07:22:53 AM by Steven D
Did a very quick website function check for a client, completed work, client closed job, payed, and left feedback/rating but it doesn't show on my profile.
Are there minimum requirements on a contract to be added to work history?
Feb 28, 2023 12:30:07 PM Edited Feb 28, 2023 12:41:01 PM by Steven D
I completed a project last week, client closed contract, payed, and left positive review.
Review and rating not showing in my profile Work History.
Only my second job, shows 2 under Total Jobs, but not in Work History.
My first completed job review posted without issues.
Feb 28, 2023 02:03:18 PM by Arjay M
Hi Steven,
Thank you for reaching out to us. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract. I can see that you had an hourly contract, this means that it will reflect after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here. I hope this clarifies.
Feb 28, 2023 02:05:36 PM by Tama T
Hi there, I am wondering why this feedback does not show up on my profile. My others do. Please advise. Thank you.
Feb 28, 2023 02:09:12 PM Edited Feb 28, 2023 02:10:11 PM by Mykola A
Payment already done (money received)? Total is not zero, not refunded?
Feb 28, 2023 02:10:24 PM by Tama T
Yes, payment is done, I posted feedback, it shows here on my screenshot but no on my profile.
Feb 28, 2023 02:32:50 PM by Kemal Baran B
My latest feedback also hasn't shown up on my profile yet, the job was completed a few hours ago. I guess it sometimes takes a while, because I had this issue once before. I'll check again tomorrow.
Feb 28, 2023 04:14:32 PM by Arjay M
Hi Tama,
Thank you for reaching out. Please note that any feedback a client left will be displayed on your public profile as long as the client has paid you at least $1.00 US. However, it looks did not meet this criterion which is why the feedback is not reflecting your work history. You may check this help article to learn more.
Mar 1, 2023 05:12:53 AM by Tama T
hi there, I checked my contracts and it shows ended with the feedback there - see image. I am a bit confused as still not showing on the main public profile. Thank you. Tama
Mar 1, 2023 12:57:36 PM by Adam V
I received yesterday feedback from the client, yet it isn't showing on my profile page. Last time i was paid was a month ago, so nothing is waiting.
Could you help?
Mar 1, 2023 02:35:08 PM by Arjay M
Hi Adam,
Thank you for reaching out to us. I've checked the contract you're referring to and It looks like the feedback is already showing in your Public Work History. Let us know if you need further assistance.
Mar 2, 2023 05:09:51 AM by Christian M
Contract ID: 32920426
Finished the job already but the work history and the client reviews isn't reflecting yet on my profile.
Mar 2, 2023 06:32:37 AM by Andrea G
Hi Christian,
I've manually generated your profile. You should be seeing the latest information now.
Mar 2, 2023 09:59:21 AM by Milos D
Hello, everyone!
I am a newbie to this upwork, and just completed a task the client said that wrote a good review but I can't see his review anywhere.
Do I have to wait for a while or have to set-up something else on my side?
Look forward to hearing from you.
Regards,
Milos
Mar 2, 2023 11:39:01 AM by Andrea G
Hi Milos,
I checked and it looks like the contract you're referring to was just closed today. Please know your profile can take about 24-48 hours to update.
Mar 2, 2023 11:06:29 AM by Jeffrey B
If you just finished your first job, then you have a major problem. According to your profile you have no jobs completed, nor any in progress.
Mar 3, 2023 04:25:44 AM by Sophie A
Here is what you need to know on hourly contracts.
Get Paid for Hourly Contracts โ Upwork Customer Service & Support | Upwork Help
Mar 3, 2023 04:24:23 AM Edited Mar 3, 2023 04:59:28 AM by Sophie A
Jobs in progress for a fixed price contract appear when a payment is successfully charged and for an hourly contract, it appear when the client is billed (on Monday) for the hours of the previous week.
No big problem.
Mar 5, 2023 07:13:53 AM by Dagnachew B
Hi! My feedback and review that was given to me by my last client is not showing up on my profile.
Mar 9, 2023 08:18:21 AM by Oussama L
Hello Everyone. I got feedback earlier this Morning from a client but it's not showing on my profile, even if the job showed as complete
Here is the client's feedback
But this is how it appears on my profile
I really don't know why. can someone please has the same issue and give me some information?
Thanks