Locked Private Profile

[e188e515]

Hi there, 
My account was kept private because of not earning until now. please help me in making it public.

thanks 

[4484eaff]

That's great

[4484eaff]

I understand that process, thanks.

[engineengineer]

I am also having this issue:
"You can't turn on this badge because your profile is set to private or unavailable."

[AndreaG]

Hi David,

Your profile visibility has been set back to public.

[12b6cca2]

Hi, my profile has been set to private because I haven't used it in a while. Can you please change it to public?

Thanks, Raluca

[NikolaS]

Hi Raluca and Nelum,

Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[f3dc2844]

Hi there!!
my Upwork account has been locked private,  please help me out to the visible public.
Here is the link to my Upwork profile.
https://www.upwork.com/nx/find-work/best-matches

[696a51ab]

Same here, can't set my profile to public even I clicked the link too many times. Need help from moderators. Peace.

[ArjayM]

Hi Batu,

Thank you for your message. Your profile visibility has been updated as requested. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[9a716d1b]

Hi there, 
My account was kept private because of not earning until now. please help me in making it public.

thanks 

[LuiggiR]

Hi Abdul,

Your profile visibility has been reset as per your request.

[idyjacob]

Please I'm Idongesit Jacob, a freelancer on Upwork. I haven't been using the account for a while now and it has been locked private and I have messaged Upwork multiple times but nothing has been done about it since September. 

Please help me resolve the situation.

Thank you very much

Idongesit Jacob

[JoanneP]

Hi Idongesit,

I'd like to confirm that your profile visibility has been reset to 'public'. You may log in and check. For more information, please check out this help article. 

[cherrieann_35]

very helpful!

[idyjacob]

Thank you so much. I'm grateful

[cherrieann_35]

no worries about it, help is coming in!

[6edc6254]

I've been resetting my profile visibility since last week, but it's still on locked private. Whenever I view my requests, all of then are marked as solved. Please help. 

[PradeepH]

Hi Casey,

Thank you for your message. I see that your profile visibility is already set to Public.

Thank you,

Pradeep

[elena-l]

I had a long break from Upwork, during my studies. Now I would like to work again as freelancer, but it seems so difficult. My profile is automatically set up offline, and I do not receive invitations. 

Anyone in the same situation before? How did you get back on track?

[PradeepH]

Hi Elena,

Thank you for your message. Your profile visibility is set to Public now.

Thank you,

Pradeep

[4fb43850]

Hi! 

What can one do when your profile is being changed from public to private and it`s also locked to private?, done by upwork itself.

Tried sending emails to support and they`ve also responded but it is still the same.

Kindly give advice on what I can do the to change it from Locked private to Public.

Thanks in Advance!

[7f11e3fd]

https://support.upwork.com/hc/en-us/articles/115003975967?request=t_private_profile

[AveryO]

Hi Ebiye, 

I’ve reset your profile visibility back to public.  Profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years while profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

[70f54946]

Hi Everyone ! 

  My Profile Visibility is turned to Private, Its not being Public so clients are not seeing me, How to catter this issue ??

Regards

Engr.Muhammad Mubbashar

[JoanneP]

Hi Mohammad,

Your profile visibility has been reset back to “public”. When your profile is set to private, your profile is not visible in search results, but the clients can still view your profile once you submit a proposal. For more information, please check out this help article. 

[561b0c5b]

Hi, can you help please set my profile to public? please help 

[5475e7fc]

Hello MD P,
To make your account public please follow these instructions:
1. Log in to your Upwork account;
2. Click on your photo at the top;
3. Make your profile visible (Public) click online.
Thank you

[3f2f0071]

Hi, thanks for posting question 

1) Go to profile setting

2) Make visibility public then your online status will be shown to everyone

[AndreaG]

Hi MD,

Your profile visibility has been set back to public.

[itsmesteff]

Hi there! What do you guys think its the best option for reactivating your profile after a break from Upwork? I've been away for a while and now I'm not getting any leads and my profile is shown as not visible/private. 

what do you recommend? 

Thank you! 

[dff1b367]

Same here, I emailed Upwork on that, and

I got a response that I should start earning again to be able to go public once again.

[AveryO]

Hi Henrietta, 

I’ve reset your profile visibility back to public.  Profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years while profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

[patriciawriter]

Go to support, explain why you were unavailable for a while, and let them know if you are ready to work on the account and promote the marketplace's integrity. After that, they will bring up some options, click on set your profile visibility, and click on read article, and you will be taken to another page. Scroll down to the bottom of the page to find a link to a GOOGLE CONSOLE SEARCH; click on it, then click on new request, and paste your account profile. I've tried it several times, and you definitely get what you want if you follow the procedure exactly.

[ammaramalik1]

Hi Stephanie!

Contact the customer support and ask them you were inactive for a few months but now you wanna work again on upwork. They’ll make it public. I have tried. My profile was private. I started applying to the job and I got a response so I contacted Customer support and ask him to make it public so that I could get more work.

Also, when you start sending proposals, your profile visibility will automatically be public. 

Hope it will work for you! 

[7a7f1b32]

Hi Ammara, 

Can't thank you enough for sharing this piece of information. 

[thanin]

hi,

Got to contact with the Desk/ chat with them if you can't find that exact answer. 

[codyabear]

I realized that leaving Upwork for some time meant that I had to start from scratch with my bidding! My profile had a huge gap in work, and I wasn't getting any leads with the proposals I sent. I ended up lowering my rate drastically, and I'm slowly making my way back to where I was 4 years ago! 

[AveryO]

Hi Stephanie, 

I set your profile visibility to public. You can check out more info about this here.

[itsmesteff]

Thank you! 

[sharjeel71005]

Hi everyone, my profile is set to private due to no activity for few days. I've requested Upwork support to set it public many times and every time I receive an email that you request has been received and your profile will be public in 4 hours but nothing happened. I've submitted the request multiple times but nothing happens. Can everyone help on this? Private profile settings