Jul 6, 2021 08:33:12 AM Edited Aug 6, 2021 09:42:00 AM by Valeria K
my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?
Solved! Go to Solution.
Jul 10, 2021 08:24:34 PM by Pradeep H
Hello Amina,
I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance.
Thank you.
Pradeep.
Jul 20, 2022 03:11:51 AM by Nebojsa P
Hello,
I have a problem while trying to get paid, since I'm living in Serbia now and my paypal is permanently banned 2018 due to ebay sales (so I'm not allowed to use it ) and payoneer is not an option for me, is there any chance that I can use paypal of my wife? I can see that there is no other way for people from Serbia?
Thank you in advance!
Jul 20, 2022 10:10:56 AM by Annie Jane B
Hi Nebojsa,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your request and reach out to assist you further. You can access your support tickets here.
Jul 21, 2022 01:32:42 AM by Dmitri M
I want to get the money through paypal, but after approval I get an apology letter and the money goes back to my UpWork account, why can't I get the money through paypal?
Jul 21, 2022 04:15:58 AM by Pradeep H
Hi Dmitri and Emin,
Thank you for your message. Could you please contact Paypal support to check your account status and try again once the issue is resolved on your Paypal account?
Thank you,
Pradeep
Jul 23, 2022 02:29:35 AM by Emin A
Hello Pradeep Paypal stated that i can't withdraw with paypal in my country, what are other options?
Jul 23, 2022 09:42:39 AM by Annie Jane B
Hi Emin,
Thank you for reaching out to us. The availability of payment methods varies by country, and some banks may charge incoming fees to the options listed here. Your available options will display when you go to settings and try to add a payment method.
Hopefully, another freelancer from your country can respond to you here in the Community to share tips on this.
Jul 23, 2022 08:12:19 AM by Amr E
Hi,
I just tried to withdraw some of my earnings through Paypal but the payment keeps getting rejected. I tried 2 times with 2 different amounts and the same thing happened. My Paypal account is verified on Upwork and by Paypal themselves with a withdrawal method linked to it.
Can someone assist me in solving this issue?
Thanks
Jul 23, 2022 09:50:01 AM by Luiggi R
Hi Amr,
I am sorry to hear about your Paypal withdrawal. Could you please contact Paypal support directly to check your account status? Let us know if the issue persists after they've checked it on their end and we'll assist you further.
Jul 23, 2022 02:47:39 PM Edited Jul 23, 2022 04:43:54 PM by Luiggi R
Hi, I have waited the 5 day security period for the funds and the 3 day period for PayPal as a withdrawal method, but when I try to request the withdrawal the money withdraws and then just comes back and doesn't say the reason, can some one help, thanks!
**Edited for Community Guidelines**
Jul 24, 2022 07:48:49 AM by Pradeep H
Hi Nazar,
Thank you for your message. I see that our support team has already reached out to you via a support ticket to assist you further. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern.
Thank you,
Pradeep
Jul 26, 2022 04:14:04 AM by Nazrin M
Hi! I have issues with payment. I should receive payment to paypal but it immediately returns money and says unable to apply funds.
Jul 27, 2022 12:22:12 AM by Vitalii O
Hi there!
I have a problem with payment. I request payment via PayPal, but money returns back and says "Your payment on 27-Jul-2022 could not be processed" .
I have activated PayPal account with all verifications.
Jul 27, 2022 07:13:09 AM by Annie Jane B
Hi Vitalii,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?
Aug 15, 2022 05:49:03 AM by Salim R
My PayPal account is verifed and I have a card already linked but still I can not transfer the funds from Upwork. I keep getting message saying the transaction is rejected.
Kindly, assist.
Aug 15, 2022 07:19:59 AM by Andrea G
Hi Salim,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Aug 16, 2022 05:35:39 AM by Kitisack V
Hi I tried to withdraw the fund which is already available in upwork to my paypal account and it was rejected. I didn't mention why it was rejected, anyone has a clue?
Aug 16, 2022 06:54:19 AM by Andrea G
Hi Kitisack,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 16, 2022 11:14:48 PM by Yelena A
Hi, I have the exact same problem. I can't get paid via paypal. Please, help me.
Aug 17, 2022 12:47:51 AM by Annie Jane B
Hi Yelena,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?
Aug 19, 2022 08:21:37 AM by Omar M
I am trying to withdraw the money but I got an error " Returned Withdrawal Fee" payment is rejected
any solution would be appreciated.
Aug 19, 2022 09:25:32 AM by Andrea G
Hi Omar,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 21, 2022 05:45:06 AM by Annie Jane B
Hi Karen,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?
Aug 21, 2022 12:13:45 PM by Meerim O
I am unable to transfer funds from Upwork to Paypal its beed rejected many times and Paypal support that need to check with Upwork support but since 20Aug not receiving any reply or support from them
Aug 21, 2022 02:18:20 PM by Luiggi R
Hi Meerim,
I'm sorry to hear you're having trouble withdrawing your funds. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Aug 22, 2022 11:57:34 PM by Raheemat O
Hello, Bojan S.
unfortunately, I've been going through the same right Now,
how can you help me.
I'll be awaiting your reply.
Thank you
Aug 23, 2022 02:19:38 AM by Annie Jane B
Hi Raheemat,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?
Aug 23, 2022 08:25:33 AM Edited Aug 23, 2022 09:19:08 AM by Luiggi R
**Edited for Community Guidelines** Hi joanne i have been trying to get funds out of my account through paypal but it is giving me this error again and again i have verified my paypal account as well but i am still getting the same error
The reason for returned funds: Unable to apply funds.
Aug 23, 2022 09:55:20 AM by Luiggi R
Hi Simranjeet,
Thank you for reaching out to us. Could you please contact Paypal to check your account status and try again after the issue is resolved with your Paypal account? You can also use an alternate payment method to initiate the fund withdrawal.
Aug 26, 2022 11:31:13 PM by Ahmed A
Hi there. I have the same problem with paypal: Unable to apply funds. Pls help!
Aug 27, 2022 02:00:43 AM by Annie Jane B
Hi Ahmed,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.
Aug 31, 2022 01:40:56 AM by Collins M
Hello i cant submit request or contact upwork support and the chatbot is useless. I am having a problem with my Paypal payment method it has been disabled. They say username does not match my name here, it differs by zeros 000.. at the end. But both accounts have same names i even have screenshot to prove it but for security reasons i cant post it here.
Aug 31, 2022 05:42:01 AM Edited Aug 31, 2022 05:43:18 AM by Annie Jane B
Hi Collins,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Sep 7, 2022 12:51:09 AM by Amadou Diadie C
I have similar problem here, for paypal :
We attempted to process your recent payment request but unfortunately it failed.The reason for returned funds: Unable to apply funds.
It's been few days and i still have the same problem, i've verified and fully acyivated my paypal account but it's still the same
Sep 7, 2022 04:49:49 AM by Annie Jane B
Hi Amadou,
Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.
Sep 7, 2022 12:52:29 AM Edited Sep 7, 2022 05:33:36 AM by Annie Jane B
Well for the past few days ive been trying to get my payment through paypal and it hasnt been working and I don't know why I contacted paypal and they say my account is fine so I dont know what i can or should do
**Edited for Community Guidelines**
Sep 7, 2022 05:36:01 AM by Annie Jane B
Hi Jerome,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.