Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
May 7, 2018 04:08:55 AM Edited May 7, 2018 04:11:46 AM by Artem G
I already opened archived tab, I have there list of 11 archived proposals, but it still doesn't work.
May 7, 2018 04:14:03 AM by Goran V
Hi Artem,
You will need to withdraw all of your archived proposals in order to be able to close your agency, you can withdraw them as a normal proposal. Thank you!
Jul 3, 2018 08:04:29 AM by Alwin R
Hello,
I do not have any active proposals and all my archived ones are closed. However, I am unable to delete my agency. All help will be appreciated.
Thank you
Jesus Loves You
Alwin
Jul 3, 2018 08:38:05 AM by Bojan S
Hi Alwin,
One of our team members will reach out to you directly and assist you further, thank you!
Jul 3, 2018 08:42:46 AM by Alwin R
Hello Bojan,
Thank you. Yes, one of your team members did contact me.
Feb 26, 2020 09:58:31 PM by Ashwini S
Hello,
I do not have any active proposals and from archived ones except 2 others are closed. Out of 2 proposals, once is declined by client and one is withdrawn. However, I am unable to delete my agency. All help will be appreciated.
Thank you
Ashwini
Feb 26, 2020 11:20:29 PM by Avery O
Hi Ashwini,
I have closed your agency account as requested.
Jul 13, 2018 11:41:25 AM Edited Jul 13, 2018 12:05:59 PM by Valeria K
I am also facing the same issue. Trying to take Dragon Cloud Team off of my account -**Edited for Community Guidelines**
Jul 13, 2018 12:09:18 PM by Valeria K
Hi Michele,
You'll need to make sure you complete and close all contracts and proposals you have under the agency before you are able to leave it. Then you can go to your Settings> My Teams and leave the agency.
Oct 19, 2018 08:38:50 AM by Lucy T
Hi,
I'm having the same issue: all proposals are withdrawn/ended or "hired", but I ended all the contracts, and yet I keep getting this message "Close all open proposals associated with the company" when trying to close the agency.
Please, advise what can be done.
Oct 19, 2018 09:09:03 AM by Bojan S
Hi Lucy,
Thank you for reaching out to us! One of our team members will reach out to you shortly to assist you further with closing your agency!
Nov 24, 2018 12:05:00 AM by Venkateshkumar S
Hi,
I'm also facing same issue: all proposals are withdrawn/ended or "hired", but I ended all the contracts, and yet I keep getting this message "Close all open proposals associated with the company" when trying to close the agency.
Thanks & regards,
Venkat
Nov 24, 2018 08:17:32 AM by Joanne P
Hi Venkat,
One of our customer support agents will reach out to you via email to assist you directly. Thank you!
Jan 3, 2019 05:52:02 AM by Dmytro K
Jan 3, 2019 06:01:15 AM by Goran V
Hi Dmytro,
Please check your archived proposals as well and withdraw them, if further help is needed let me know. Thank you.
Jan 3, 2019 06:07:00 AM by Dmytro K
Hi,
I checked the proposals, they are of status 'Job is closed', 'Hired - contract ended', or 'Withdrawn by you'.
I think I can't withdraw them in this case.
Can you please help still?
Thanks.
Jan 3, 2019 06:32:49 AM by Goran V
Hi Dmytro,
Your agency is now closed, if further help is needed let me know. Thank you.
Apr 14, 2019 05:50:17 AM by Chesiq C
Hi,
I'm also having the same issue, all proposals are withdrawn or job is closed yet I'm unable to close my agency.
Apr 14, 2019 07:10:59 AM by Aleksandar D
Hi Chesiq,
Your agency is now closed, if further help is needed let me know.
Thank you.
Apr 14, 2019 09:56:50 AM by Girdhari C
Hi,
Im unable to close agencies , i've no active job Or praposal. I need to close 2 agencies.
Thanks
Apr 14, 2019 04:22:04 PM by Joanne P
Hi Girdhari,
The two agency accounts have been closed as requested. Thanks!
Jun 24, 2019 06:26:52 AM Edited Jun 24, 2019 06:27:21 AM by Sarah May A
Hi Ms. Joane, please help me close my Agency as well. Error message regarding archived proposals keep popping up. Thank you so much!
Sarah
Jun 24, 2019 06:33:44 AM by Goran V
Hi Sarah,
Our team will reach out to you via ticket as soon as possible and assist you with closing your agency, thank you.