Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
May 7, 2020 04:06:28 PM by Parviz S
Hi i am freelancer and same time i have an agency i would like to keep my account on up-work but not to pay monthly subscription. or is there any way to close it temporary?
May 7, 2020 07:37:09 PM by Avery O
Hi Parviz,
I'll go ahead and close your agency account. Please make sure that you do not have any active proposals at the moment. Whenever you're ready to use your agency account again, you can reach out here, and we'll reinstate it for you.
I'll update this post once the agency account is closed.
May 13, 2020 12:52:20 AM by Asen K
Hello, is it possible to close my agency account without disrupting my freelancer account?
Nov 17, 2020 05:04:26 AM by Ata Ur Rehman R
Hi, is it possible to close my agency account without disrupting my freelancer account?
Nov 17, 2020 06:11:50 AM by Goran V
Hi Ata,
Please update your status to a non-exclusive member so that our team can close your agency profile. Thank you.
Nov 17, 2020 07:13:43 AM by Ata Ur Rehman R
Hi Goran,
I have updated my status to a non-exclusive member.
Regards,
Nov 17, 2020 07:36:09 AM by Bojan S
Hi Ata,
Thank you for following up. Your agency account is now closed as per your request.
May 24, 2020 07:49:38 PM by Ahsan R
I could not close my agency.
but still could not close the agency profile and receiving this message.
Close all open proposals associated with the company
May 24, 2020 08:08:15 PM Edited May 24, 2020 08:30:37 PM by Aleksandar D
Hi Ahsan,
Thanks for reaching out to us. Your Agency is now closed. Let us know if you need further assistance.
Thank you.
Jun 5, 2020 10:16:26 AM by Shivi K
Hi
I am also facing the same issue. I have withdrawn all invites, proposals and their are no earnings. Not sure why I am not able to close my account. Please help me out here.
Thanks
Jun 5, 2020 10:41:06 AM by Bojan S
Hi Shivi,
Your agency part of the account was closed as per your request, thank you!
May 27, 2020 06:09:55 AM Edited May 27, 2020 06:17:06 AM by Goran V
Hi,
I want to close my agency Bangla source but I can't close due to pending Upfront Payment of **Edited for Community Guidelines**, Team Work $55.00, Pending 18606536. I have no objection to this pending money. I just want to close my agency Bangla source. But with this pending payment I can't close my agency account.
Please assist me in these issues as early as possible.
Thanks
Umme Kulsum Farjana
**Edited for Community Guidelines**
Jul 15, 2020 05:18:16 AM by Imtiaz H
Nov 5, 2020 05:31:14 AM by Aleksandar D
Hi Mohammed,
Your agency is now closed. Let us know if you need further help.
Thank you.
Jun 2, 2020 06:52:23 AM by Rosheel B
I am having issues in closing my agency account whenever I try to close my account it ask for password and on providing the password it reload me back to new work don't know where the issue is could you help me in closing my agency account.
Jun 2, 2020 07:18:16 AM by Bojan S
Hi Rosheel,
Your agency part of the account was closed as per your request, thank you!
Jun 4, 2020 09:24:26 PM by Reyansh K
Hi, I'm deleting the agency account but it doesn't seem to work.
Jun 5, 2020 12:32:22 AM by Joanne P
Hi Reyansh,
Your agency profile will be closed from our end. Let us know if you have any questions. Thanks!
Jul 5, 2020 02:43:38 AM by Kritika J
Hi,
I am unable to delete the agency too. I just created it to check how that works. I have tried to delete it multiple times, using both phone and laptop but it is just too stubborn to leave.
Can someone please help?
Jul 5, 2020 05:12:45 AM by Aleksandar D
Hi Kritika,
Your agency has been closed as per your request. Let us know if you need further assistance.
Thank you.
Jul 7, 2020 04:34:16 AM by Adeoluwa A
I am trying to close my agency account too, I just created to see how it works and I was expecting a payment prompt, was surprised to see it was created on credit. i need to shut it down. Thanks
Jun 6, 2020 02:53:29 PM by Joanne P
Hi Chitra,
As requested, your agency account has been closed.
Jun 6, 2020 04:02:38 PM by Joanne P
Hi David,
I apologize for the delay in our response to your post. I'd like to confirm that your agency account has been closed as requested. Thank you!
Jun 9, 2020 01:53:37 PM by Oscar S
Hi, I am trying to close my agency and I cannot do it. I do not have members, proposals, money pending or anything. Please help me removing my account!
Jun 9, 2020 02:45:44 PM by Bojan S
Hi Oscar,
We closed your agency part of the account as per your request.
Thank you!
Jun 14, 2020 10:31:12 PM by Nasif S
Hey!
I'm trying to close my agency profile from profille> settings> Agency Profile > Close my agency But it is not actually closing it. Please help.
Jun 14, 2020 11:56:04 PM by Aleksandar D
Hi Nasif,
Your agency has been closed as per your request.
Thank you.
Jun 16, 2020 07:56:19 AM by Michael C
Can you please close my EPSoft agency as well. The feature that does this online is broken.
Jun 16, 2020 08:22:32 AM by Bojan S
Hi Michael,
Your agency part of the account was closed as per your request, thank you!
Jun 18, 2020 01:14:39 PM Edited Jun 18, 2020 01:15:23 PM by Mark Jayson G
Hi,I followed all the steps to close my agency profile, but it's still appearing. Please help
Jun 18, 2020 01:20:44 PM by Mark Jayson G
Please close my agency. I can't do it
I have no members (only I)
I have no proposals
I have no contracts and no payments
When I try to close my agency I see an error:
In order to close this company please address the following:
Jun 18, 2020 01:24:20 PM by Mark Jayson G
Hi,I followed all the steps to close my agency profile, but it's still appearing. Please help
Jun 18, 2020 03:00:49 PM by Bojan S
Hi Mark Jayson,
Your agency part of the account was closed as per your request, thank you!