Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Not able to close the agency account

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 64

Hi Pratik,

 

I checked your account but was not able to see any agencies showing on your profile. Could you please send me a screenshot from your end via PM (click on my name)? Thank you.


Untitled
nafsantech
Active Member
K M Ershad H Member Since: Dec 15, 2020
22 of 64

Hi,

I have nothing on my agency profile. Yet, I couldnt' close agency account. While clicking the link, redirected me to a  blank page, showing this-

No route found for "GET /agencies/close" (from https://www.upwork.com/ab/agency-settings/")

 

Thanks!

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
23 of 64

Hi K M Ershad,

 

Your agency has been closed. 


-Joanne
Untitled
raja_usman127
Active Member
Usman G Member Since: Dec 31, 2020
24 of 64

Hi, I am getting the following error when I try to close my agency. 

 

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
25 of 64

Hi Usman,

 

I went ahead and closed your agency. Let us know if you need further help.

 

Thank you.

~ Aleksandar
Untitled
iqraasoft
Active Member
Hasan A Member Since: Jan 4, 2021
26 of 64

Hi Valeria, Im new on upwork and im almost done with freelance profile, while trying to make a speciallized profile i accidently made i made an agency profile which i wasnt supposed to but now i cant close my agency. It give this error "No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")".

 

would really appreciate your help. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
27 of 64

Hi Hasan,

 

In order to close your agency, you need to change your status from Exclusive to Non-Exclusive. To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot. Once you are done with that, you can let us know here so that we can go ahead and close your agency.

 

Additionally, feel free to check out this help article to learn more about Specialized profiles and let us know if you have any questions about it.

 

Thank you.

~ Aleksandar
Untitled
abhimanyu-katoch
Active Member
Abhimanyu K Member Since: Mar 22, 2019
28 of 64

Hello, 

 

When I tried to close the agency profile from my account I am unable to process my request and getting

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

 

Please close my agency account  

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
29 of 64

Hi Abhimanyu,

 

I went ahead and closed your agency as per your request. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Untitled
75579fff
Active Member
Harsh S K Member Since: Jan 9, 2021
30 of 64

While click in "Close Agency" option in my agency profile, I am getting the following error:

No route found for "GET /agencies/close" (from "https://www.upwork.com/ab/agency-settings/")

 

Please help me with the same

TOP SOLUTION AUTHORS