Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Address may only include letters, digits, space, dash, comma, dot, slash, apostrophe and pound.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 83

Hi Nikita,

 

Our team will reach out to you as soon as possible and assist you further with hiring your freelancer, thank you.


Untitled
Active Member
David T Member Since: Feb 22, 2019
22 of 83

I am also getting this issue. There's no weird text in my address. It's a PO BOx.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
23 of 83

Thank you for reaching out to us, David. One of our team members will reach out to you directly to assist you with your concern. 

~ Bojan
Untitled
Active Member
Japinder S Member Since: Mar 30, 2019
24 of 83

I am having the same problem, this is very problematic. 

 

Please help me I am in need of assisstance

Highlighted
Active Member
Jonathan H Member Since: Mar 30, 2019
25 of 83

Hi Japinder...this is the Solution. Smiley Happy

 

1. Go to your Profile image top right, click on SETTINGS

2. Then click on  Billing Methods on the Left.

3. Scroll down, go to your Primary Credit card... click on 3 dots (...) select EDIT

4. Then in your address look for any characters that ARE NOT allowed on Upwork

for example in City...I put  St.Paul.,.. Upwork does not allow periods, so I put

Saint Paul and it worked! **Just make sure to check you don't have characters

that are not english,etc, can't remember exactly which ones aren't allowed.

 

Hope this helps. 

Active Member
Japinder S Member Since: Mar 30, 2019
26 of 83
This helped thanks It works now
Active Member
Hugo B Member Since: Aug 20, 2019
27 of 83

Same problem for me

Moderator
Goran V Moderator Member Since: Mar 24, 2017
28 of 83

Hi Hugo,

 

Try adding your address without using any special characters. If you`re still having the same problem after this let me know, thank you.


Untitled
Active Member
Pat M Member Since: Nov 16, 2019
29 of 83

got the same problem, pls assist. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
30 of 83

Hi Pat,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS