Constantly getting Timed Out when trying to start Visual Verification call.

Stephane F · Nov 17, 2020 02:39:35 AM

Hello. I have the same problem too. We need assistance.

Goran V · Nov 17, 2020 03:11:04 AM

Hi Mohammad and Stephane,

Our team will reach out on your tickets with more details and will assist you further. Thank you.

Jeanine W · Nov 17, 2020 03:16:14 AM

UpWork has given me a notification that I need to verify my identity to avoid my account being suspended. I've uploaded my ID, but when I try to initiate a chat, the system times out. Is there a way around this?

Goran V · Nov 17, 2020 03:31:36 AM

Hi Jeanine,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

Testimony A · Nov 17, 2020 03:34:34 AM

i have been trying virtual verification but it does work no matter how hard i smile and upwork is not connecting to my google meet. Please help me some of my features have already been blocked

Goran V · Nov 17, 2020 03:44:46 AM

Hi Testimony,

Our team will reach out to you via ticket as well and will assist you further as soon as possible, thank you.

Micah Jaira R · Nov 17, 2020 04:53:45 AM

I've been asked by upwrok to verify my identity or else my account will be on hold. I am trying to verify my identity via video chat. I tried it multiple times already but its not working. What should I do about this? I need help. PLEASE.

Goran V · Nov 17, 2020 05:00:44 AM

Hi Micah,

Our team will reach out to you via ticket and will assist you further with your verification, thank you.

Micah Jaira R · Nov 17, 2020 05:31:06 AM

STILL not working. I badly need help about this. Please help

Micah Jaira R · Nov 17, 2020 05:41:57 AM

Please let me talk to a live human. Chat Bot keeps on saying the same thing. The email instructions provided to me still not working. I would need to verify my identity asap to avoid getting my account on hold. PLEASE help me with this. Thank you