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Constantly getting Timed Out when trying to start Visual Verification call.

0a5d2ce7
Active Member
Stephane F Member Since: Nov 17, 2020
91 of 266

Hello. I have the same problem too. We need assistance.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
92 of 266

Hi Mohammad and Stephane,

 

Our team will reach out on your tickets with more details and will assist you further. Thank you.


Untitled
jeaninewil
Active Member
Jeanine W Member Since: Sep 30, 2020
93 of 266

UpWork has given me a notification that I need to verify my identity to avoid my account being suspended. I've uploaded my ID, but when I try to initiate a chat, the system times out. Is there a way around this?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
94 of 266

Hi Jeanine,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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testifire
Active Member
Testimony A Member Since: Nov 14, 2020
95 of 266

i have been trying virtual verification but it does work no matter how hard i smile and upwork is not connecting to my google meet. Please help me some of my features have already been blocked

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
96 of 266

Hi Testimony,

 

Our team will reach out to you via ticket as well and will assist you further as soon as possible, thank you.


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micah_jaira
Active Member
Micah Jaira R Member Since: Nov 17, 2020
97 of 266

I've been asked by upwrok to verify my identity or else my account will be on hold. I am trying to verify my identity via video chat. I tried it multiple times already but its not working. What should I do about this? I need help. PLEASE. 

 

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
98 of 266

Hi Micah,

 

Our team will reach out to you via ticket and will assist you further with your verification, thank you.


Untitled
micah_jaira
Active Member
Micah Jaira R Member Since: Nov 17, 2020
99 of 266
STILL not working. I badly need help about this. Please help
micah_jaira
Active Member
Micah Jaira R Member Since: Nov 17, 2020
100 of 266

Please let me talk to a live human. Chat Bot keeps on saying the same thing. The email instructions provided to me still not working. I would need to verify my identity asap to avoid getting my account on hold. PLEASE help me with this. Thank you