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Re: My profile is hidden and will ask me to resubmit even though I've completed it

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
991 of 5,603

Hi Junaid,

 

Yes your profile is approved and you can start bidding on jobs, thank you.


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Active Member
Donara J Member Since: Nov 21, 2018
992 of 5,603

Hi I have got an email verifing that I have joined the Upwork Community. But can't Set Up Profile, or do anything else in my account. Please Help!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
993 of 5,603

Hi Donara,

 

I checked and your profile is still under review. Please wait within 24 hours for our team to review your profile. You'll be notified once the review is over. Once it is approved, you will be able to choose one of our Basic or Plus membership plans by going to Settings > Membership & Connects and select a plan in order to be able to start bidding on projects. Please, make sure you check resources in this post to help you get started.

 

Additionally, try to set up your security question in order not to see redirection screen in your Profile Settings. Afterwards, please try to clear your cache and cookies or try using another browser to check if you`re still experiencing the same issues on your end. Thank you!


~ Bojan
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Active Member
Gloria Rocío G Member Since: Nov 23, 2018
994 of 5,603

Okay, thank you! I really need help, there are great opportunities I feel I'm missing out.

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Active Member
Aleksandar D Member Since: Nov 21, 2018
995 of 5,603

Hi, I have been waiting on my application to be approved a few days now, but I got an email saying set up your profile etc. and when I click on in it just redirects me to the window where I create the application and nothing happens I can't go to my account I can't do nothing, I just keep seeing my application and I don't know what to do further? Thank you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
996 of 5,603

Hi Aleksandar,

 

I checked this for you and it looks like you haven't submitted your profile for a review yet. Please, log into your account on Upwork.com, make sure all the fields are completed and then click Review Application at the bottom of the page. It can take up to 24 hours for the review to be completed, once it is completed our team will reach out to you directly with the results. We wish you a positive outcome with this, thank you.


~ Bojan
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Active Member
Gloria Rocío G Member Since: Nov 23, 2018
997 of 5,603
Hello,
 
Thanks but I happen to have more problems than this and don't know how to solve them. I've completed my whole profile yet, I get this message:
 
**Edited for Community Guidelines**
 
I've clicked in the Resubmit profile button dozens of times, still, same message.
 
And even though this original message says I can apply for jobs, that's not right, take a look:
**Edited for Community Guidelines**
 
Can you help? At this rate, Upwork is not working for me if I cannot even be visible or postulate myself. I'm about to abandon the platform.
 
 
Thanks.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
998 of 5,603

Hi Gloria,

Our team will review your profile and reach out to you with the results as soon as possible, thank you.


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Active Member
Anna R Member Since: Nov 23, 2018
999 of 5,603
Hello! on this site was registered more than a month ago. The photo has changed where the face is better visible, all fields are filled. Please help to activate the profile for work.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1000 of 5,603

Hi Anna,

I just checked your account and at the moment you will only need to submit your application for a review. If you`re ready please go to the bottom of the page and click on Review Application, the review process can take up to 24 hours. Once the review is finished our team will reach out to you with the results, thank you.


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