After creating my Profile, I entered my phone number in order to receive a verification code. When I select the "Verify Phone Number", nothing happens. I have tried deleting history, restarting, trying different browsers...nothing seems to help. Will someone from the support team please contact me and correct this?
**Edited for Community Guidelines**
I received an email on Oct 4, 2019 indicating the below message, however nobody has reached out to me with a support ticket. And yes I have checked my junk folder. And FYI including a country code in the phone number hasn't resolved the issue.
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
I live in the UK but I have a US phone number. When creating a profile and entering a phone number for verification, the site automatically adds +44 in front of my phone number and I can't change it.
I also can't temporarily change my country so that I can verify my number either.
Consider adding the ability to change the country code on the registration form for phone numbers.
One of our team members will reach out to you directly via a support ticket to assist you further with verifying your phone number. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Edward H wrote:
I have a cell phone from outside the country and it's not receiving the verification text from Upwork. How can I get around this?
Set your location to your real country.