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I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1361 of 1,455

Hi Bjorn,

 

Thank you for reaching out to us. One of our agents will reach out to you directly to assist you with your phone verification process.

~ Bojan
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Active Member
Adam G Member Since: Oct 15, 2019
1362 of 1,455

I've just finished creating my freelancer profile, however, I'm not getting a text message verification code to complete it. If someone could help me sort this out that would be awesome!

Active Member
Ali R Member Since: Nov 29, 2010
1363 of 1,455

try gamil to create your account. that always the best option.

Active Member
Ziyao H Member Since: Oct 9, 2019
1364 of 1,455

Did you submit your profile that finished?

Thanks.

Active Member
Adam G Member Since: Oct 15, 2019
1365 of 1,455

Yeah when I clicked submit, the phone number verification popped up, and I'm just not getting a text message from them with the code I need

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1366 of 1,455

Hi Adam, 


I'll go ahead and share your account information with the Customer Support Team so that they can reach out to you and assist you with your concern. 


-Avery
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Active Member
Kenneth D Member Since: Oct 15, 2019
1367 of 1,455

Hello, I'm new here and I am currently experiencing some type of problem when it comes to verifying my phone number. It keeps telling me that it sent me my verification code via text but it's never arrived; is there anyway to fix this issue? I'm not sure what the problem is.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1368 of 1,455

Hi Kenneth, 

 A member of the Customer Support Team will reach out to you to assist you with your concern. I apologise for the inconvenience this has caused.


-Avery
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Active Member
Shanise W Member Since: Oct 17, 2019
1369 of 1,455
Hello. I’ve tried on the app, mobile, and desktop website and I am still not receiving a code to my phone.
Active Member
Sharkey M Member Since: Oct 7, 2019
1370 of 1,455
I had the same problem.
You need to call them on the phone and they will resolve this for you.

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