United States Location Verification - Unable to do

[#1]

Getting this error:

Unfortunately, you cannot submit a proposal for this job post because it requires location verification. Based on your previous attempts, you are currently not eligible to verify your location. Please contact customer support.

I had uploaded the driver's id once but it said verification failed. 

I need help on this. 

Please help me resolve the issue.

[#2]

'You've reached the maximum number of tries for uploading your ID.'

Tried uploading both passport and Driver's Licence but both seemed to not work.

Need some admin help to get my location verified.

[#3]

Hi Bronson,

We will have a member of the team assist you with completing the verification. Thank you

[#4]

im having the same problem as well, even though my id hasnt expired, please help

[#5]

I'm having the same problem, can an agent reach out to verify my ID?

Thank You

[#6]

Hi Scott and Aaron,

I've requested that our agents reach out to you directly to help assist you further with your ID troubles.

[#7]

No matter how many times I try to verify my ID, you guys will not take it and it is getting in the way of my money. How can I get my ID verified so I can start working as soon as possible?

[#8]

Hi Sabrina,

Sorry for the inconvenience, we will request that an agent get in touch with you very shortly to assist you with completing the verification.

[#9]

Hi, same hapen to m account. i tried to upload the id and now it is locked.

[#10]

Hi Cesar and Hunter,

One of our team will member will reach out to you directly and assist you with the process.

[#11]

Hello,

I have also received difficulty with this.  Error with name on ID not matching on account, however they do.  I have tried multiple times and checked spelling and any unnecessary spacing that may have been hiding.  I have now been locked and instructed to reach out to support.  Rather frustrated that there doesn't seem to be just an email for direct contact available for me.

[#12]

Hi Joshua,

Sorry to hear you ran into issues with verification. One of our team member will reach out to you directly and assist you with the process.

[#13]

Please help, I don't recall ever trying to verify location. Can you reach out, please? Thank you. - Luke

[#14]

I'm going to be honest I am really angry at your lack of ability to help me. I wanted to use this side to help me find freelance projects. I kind of understand your reason for requesting me to scan a photo ID into the system. I SCANNED A PHOTO ID INTO THE SYSTEM AT LEAST 3 TIMES and your system refused to accept the image as a photo ID. now I can't even try to accept jobs on this sight. I want you to tell me what I have to do in order to get to accept job posted on here .Thank Ethan Fleming

[#15]

Hi Ethan,

Sorry for the inconvenience caused by the trouble you encountered in uploading your ID. I've requested that one of our representatives get in touch with you to further assist you in completing this process, and you'll hear from them directly via an email ticket.

[#16]

I got an Email from someone who said tha situation was resolved but it wasn't.  I emaild them back and got no reply.  What can I do to deal with this.

Thank You

Ethan

[#17]

Hello Ethan,

I just checked your account and I could see that our team responded to your ticket regarding your location verification. Kindly check your email inbox or check it directly here. Thank you.

[#18]

Hi all,

I got my profile almost complete! However, I am hitting a snag with the identity verification. It says I've tried the upload too many times and now am maxed out and have to contact support. I guess that is this community? Can anyone help me figure out my next steps to get my ID verified so I can start looking for jobs? 

Many thanks in advance for your help! 

[#19]

Chris and Kerry,

We'll have a representative reach out to both of you individually for further assistance with this.

[#20]

I haven't received a new ID verification link -- I only get the replies of every moderator to a new post on a common thread...

[#21]

Hi Chris,

Please use this link to find the most recent communication from our agent, in which there should be a link to upload. Let us know if this doesn't work.

[#22]

I still haven’t received any link to upload my ID again — can someone email it to me?

[#23]

Hi Chris,

An agent just reached out to you via a support ticket which should go directly to your email but also can be acessed this way. Let us know if you need additional help.

[#24]

I cannot upload any ID for verification.  Please help.

[#25]

I have been locked out of my account for attempting to upload a photo of my identification too many times.

Help?

[#26]

Hi Amy and Rebecca,

We'll have one of our team members reach out to further assist you with your ID verifications.