Is there a way to connect with a human being and show the driver license in a video chat?
Or maybe the human can look at the photo that I uploaded.
Or maybe there is another solution?
I have tried uploading my driver's license photo several times and it keeps saying my name doesn't match. I've taken several photos, each very clear. I don't know what else to do.
I have tried multiple times to upload my license for US location verification. Each time, I can load it but get an error stating the verifcation process failed and to try again later. Is there a customer support ticket I can open to get this resolved?
I'm sorry to hear about the trouble this caused, Michael.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your verification process.