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United States Location Verification - Unable to do

anjaliambani
Active Member
Anjali A Member Since: May 16, 2020
4311 of 4,858
Hi - I uploaded my ID but I received a message that upwork was unable to verify me. Since then it’s been more than a day, but I haven’t received any email regarding video verification nor am I Getting an option to upload my ID again. Please help. Thanks!
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4312 of 4,858

Hi Anjali,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
anjaliambani
Active Member
Anjali A Member Since: May 16, 2020
4313 of 4,858
Thank you so much!
rauzzzetdinova
Active Member
Liliia R Member Since: May 19, 2020
4314 of 4,858
Hi , I have a work permit as the only ID government document , but system won’t verify it . Can it be verified manually by your support team ?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4315 of 4,858

Hi Liliia,

 

If the person has a legal permit or a type of visa needed to legally work in the U.S., they can register and work on Upwork as a freelancer. To be able to verify your location and submit proposals to those jobs with a US location requirement, you will need either of the following - a driver’s license, state ID card, US passport, Green Card. People located in the U.S. will need to complete their W-9 form in their Settings in order to access their earnings. We do suggest talking to a legal adviser about completing a W-9 form and the information/documents necessary for it. Unfortunately, we won't be able to legally advise about it.

 

Thank you!


~ Bojan
Untitled
9036d949
Active Member
Courtney T Member Since: May 21, 2020
4316 of 4,858

I am trying to apply for a job posting and was asked to verify my name and upload a government issued ID. When I uploaded my U.S. passport it returned a message saying that it was unable to verify my ID and that I should check my email for more information. The email said there is now a hold placed on my account and I cannot submit new proposals. This is very time sensitive and I would appreciate anyone's help in solving this.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4317 of 4,858

Hi Courtney,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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usmediapro2
Active Member
michael s Member Since: Feb 6, 2016
4318 of 4,858

I am a US citizen but will move out of the country in some months. Can I keep bidding on US-only jobs?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4319 of 4,858

Hi Michael

 

The US-only jobs are available only for freelancers who are physically located in the US and can verify it. There are various reasons why a client would want to post a job with that requirement. Their projects may require localized knowledge, the possibility of on-site coordination, specific compliance needs or other factors that make working with someone within their country an easier way to get started on Upwork. 

 

Thank you!

 

 


~ Bojan
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michael294
Active Member
Brooke D Member Since: May 22, 2020
4320 of 4,858

In trying to accept my first job offer, which I am very very excited about, I was asked to verify my ID. I submitted a picture of my state ID, but it was not validated and I got a message saying my account is on hold and I can't accept any proposals. I am not sure what to do. Please help! Thank you!