Oct 7, 2020 01:36:17 PM by Mirza M
Hello, as you see, i have problem with getting paid. Everytime i try to withdraw founds, i got this mail:
Hi Mirza, |
We attempted to process your recent payment request but unfortunately it failed. |
The reason for returned funds: Unable to apply funds. |
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
Can you please help me,
Thank you! |
Solved! Go to Solution.
Apr 20, 2022 08:19:18 AM Edited Jan 2, 2023 01:51:19 PM by Andrea G
Hi Andrey,
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Jun 13, 2022 05:26:54 PM by Arjay M
Hi Natalia,
I have escalated your concern and I'll have one of our team members reach out to you directly via a support ticket. You can check here or your email for updates.
In general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Jun 25, 2022 01:58:41 AM by Pavlo S
Hello. I`m from Ukraine. I have paypal account but I cannot to use this on this service. Why is it?
Jun 25, 2022 04:16:30 AM by Arjay M
Hi Pavlo,
I have checked your account and I can confirm that you have added your PayPal account as a payment method and it's currently active. Let me know if you need further assistance. Thank you!
Jun 25, 2022 07:29:53 AM by Arjay M
Appreciate the response Pavlo,
I'll have one of our team members reach out to you directly via a support ticket to assist you with your concern. We seek your patience and utmost understanding while we process your request. You can check here or your email for updates or further assistance.
Jul 30, 2022 05:59:40 AM by Nataliia K
Hello, I have currently the same problem as Pavlo, even though last month I could get paid to PayPal without any problem.
Jul 30, 2022 07:10:09 AM by Arjay M
Hi Nataliia
I'll have one of our team members reach out to you directly via a support ticket to assist you with your concern. You can check for updates on your ticket on this page.
Jun 26, 2022 06:04:39 AM by Nadiia V
Hello I have the same problem. I want to withdraw funds to my paypal account and I am getting the same response "unable to apply funds".
Jun 26, 2022 07:45:26 AM by Annie Jane B
Hi Nadiia,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Jul 6, 2022 02:16:18 PM by Arjay M
Hi Kalokwera,
I'm sorry to hear about this experience. I have escalated your concern to the appropriate team and one of the members will be in touch with you directly via a support ticket. You can check here or your email for updates. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Jul 11, 2022 12:52:12 AM by Ivan D
Hello
I have the same problem:
"Unable to apply funds".
Can anybody help ?
Jul 11, 2022 03:10:42 AM by Pradeep H
Hi Ivan,
Thank you for your message. I am sorry to hear about the issue with fund withdrawal. Could you please contact Paypal support to check the status of your Paypal account and try initiating the fund withdrawal once the issue is resolved by Paypal support?
Thank you,
Pradeep
Jul 18, 2022 05:34:38 AM Edited Jul 18, 2022 06:52:40 AM by NikolaS N
Hi,
Thanks for the answer.
I asked PayPal suuport about this, this is what i received:
**Edited for Community Guidelines**
Jul 18, 2022 06:52:19 AM by NikolaS N
Hi Ivan,
Thank you for following up. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
Additionally, please know that in general, PayPal is not servicing customers in Ukraine for commercial payouts or mass payouts. Users in this region can send peer-to-peer payments or transfer funds from their PayPal wallet to an eligible credit card or debit card, but no Upwork payouts as these are commercial. You can contact PayPal directly for questions on any funds you currently hold with PayPal and consider adding an alternative payment method.
Jul 12, 2022 07:13:32 AM by Mykhaylo K
Hello. I have had PayPal for a very long time. The name and surname were in Ukrainian. I changed the name and surname through the PayPel support to the same ones as for Upwork. But for some reason I can't withdraw my money. Help solve the problem.
Jul 13, 2022 08:32:17 PM by Arjay M
Hi Mohammad,
I have reached out to the team in charge of your concern and one of our team members will reach out to you directly via a support ticket. You can check here or your email for updates and feel free to communicate if you need further assistance. Thank you!
Jul 20, 2022 12:22:59 PM Edited Jul 20, 2022 01:33:51 PM by Arjay M
When I want to withdraw funds via Paypal, I get a 'Congratulations' message, but after a minute the funds are returned back to the site, what could be the reason?
**Edited for Community Guidelines**
Jul 20, 2022 01:41:19 PM by Arjay M
Hi Dmitri,
I'm sorry to hear that you're having difficulties withdrawing your funds. I can see that you've already reached out to the team with your concern and support tickets have been created. Please allow our team time to review your account and kindly expect an update here once it's been sorted out.
Please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Jul 24, 2022 01:19:57 AM by Myhailo G
I can't withdraw money to pay pal. After withdrawing money back to wallet. And near PayPal write Re-inable. What i should do?
Jul 24, 2022 06:01:57 AM by Annie Jane B
Hi Myhailo,
Thank you for reaching out to us. Could you please contact Paypal support directly to check your account status? Let us know if the issue persists after they've checked it on their end and we'll assist you further.