Jun 21, 2017 10:10:18 AM by Angel A
I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Thanks !
Solved! Go to Solution.
Jun 21, 2017 11:27:06 AM by Valeria K
Hi Angel,
We closed your agency for you. Let us know if you have any further issues or questions.
Jan 9, 2019 07:42:56 PM by Avery O
Hi Mudassir,
It looks like you have active candidacies on your agency profile. Please go to your proposals page, and withdraw the active proposals. Once done, please try to close your agency account again. Let me know if the issue persists.
Jan 28, 2019 10:05:31 PM by Manoj N
Hi Valeria,
I have same issue. I want to close my agency. Can you please close it?
Thanks,
Manoj Ninave
Jan 28, 2019 10:57:47 PM by Avery O
Hi Manoj,
Please withdraw all your active candidacies on your agency account by going to your proposals page, and withdrawing the proposals on the active tab. Let us know if you need further assistance.
Jan 29, 2019 12:00:50 AM by Manoj N
Jan 29, 2019 12:22:02 AM by Goran V
Hi Manoj,
Your agency is now closed, if further help is needed let me know. Thank you.
Mar 23, 2019 04:11:47 AM Edited Mar 23, 2019 05:27:09 AM by Goran V
I am having the same issue and I need mine to be closed as well.... All my proposals have been withdrawen however I am still getting the same error message when I try to close it.
My upwork email id: **Edited for Community Guidelines**
Please assist. Thank you.
Mar 23, 2019 05:28:52 AM by Goran V
Hi Ankita,
I just checked your account and was not able to locate any agency that you`re associated with. Are you referring to another account? Please send me a PM (click on my name) with more details and I will assist you further, thank you.
Mar 25, 2019 02:45:18 PM Edited Mar 25, 2019 03:06:47 PM by Bojan S
hi,
Same issue with my account.
My account attached with 2 agencies - **Edited for community guidelines** When i try to delete, it shows message "Close all open proposals associated with the company" but i have no open praposals.
Thanks
Mar 25, 2019 03:09:02 PM by Bojan S
Hi Girdhari,
Could you please confirm if you're trying to close your account or only Agencies part of it?
Thank you.
May 12, 2019 07:06:02 AM by ADAM S
I was unable to close the agency account , I just want to stick with the freelancer account , But i dont have any active proposals on agency account ....any help would be great.
May 12, 2019 07:27:28 AM by Aleksandar D
Hi ADAM,
Your agency is now closed.
Thank you.
Jun 25, 2019 07:43:21 PM Edited Jun 26, 2019 11:01:13 PM by Avery O
Hi Harmeet,
I apologise for the delay in reaching out to you. I went ahead and shared your account information with the Customer Support Team so that they can look into this and assist you further.
ETA: Hi Harmeet, the team has confirmed that you still have some pending proposals that needs to be withdrawn. Could you please go to your proposals page and withdraw these proposals so that you can close your account? Let us know if you will need further assistance, and our team will assist you further.
Oct 31, 2019 12:36:34 PM by Lissan H
Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also close all the proposals !!
Oct 31, 2019 12:39:26 PM by Lissan H
Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also closed all the proposals !!
Oct 31, 2019 02:15:21 PM by Bojan S
Hi Lissan,
Your Agency part of the account is closed now, thank you!
Feb 3, 2020 08:58:53 AM by Bojan S
Hi Md.Jahidul Islam,
Your account was closed as per your request, thank you for reaching out to us!
Feb 3, 2020 08:54:35 AM by Md.Jahidul I
Jun 5, 2020 10:05:40 AM by Shivi K
Hi, I am facing the same issue. I have checked and withdrawn all the proposals even the archived ones but still not able to close my agency. Please help me with that. Thanks
Jul 25, 2020 12:33:33 PM by Shilpi S
I need to close my association name /agency name .. Please help.
Sep 26, 2020 11:05:02 AM by NikolaS N
Hi Arman,
I am sorry for the late response. I closed your Agency account as per your request.
Feb 19, 2021 05:32:04 PM by Prabin B
I am having similar problem,i want to close agency. Please help me.
Mar 30, 2021 04:01:52 PM by Anthea Alexa H
Hi Valeria,
I'm having the same issue. I can't close my agency, I tried it several times already but it says to contact the support team. Can you help me with this? Thank you.
Mar 30, 2021 06:19:12 PM by Joanne P
Hi Anthea Alexa,
As requested, your account has been closed.
Apr 2, 2021 04:31:51 AM by Sergii C
Dear Valeria,
please kindly assist with the same - to close the agency I've created in test mode.
Thank you very much in advance and waiting forward to your response.
Apr 2, 2021 05:40:43 AM by Aleksandar D
Hi Sergii,
Your agency is now closed. Let us know if you need further help.
Thank you.
Apr 2, 2021 05:48:26 AM by Sergii C
Thank you very much Aleksandar for your prompt response - this is much appreciated
have a great evening!
Apr 26, 2021 12:57:13 PM by Adnan D
Dear I just need to close my agecy. not freelancer account. Can you help
Apr 26, 2021 01:48:58 PM by Andrea G
Hi Adnan,
We sure can! Your Agency has been closed as per your request.
Thanks!
May 17, 2021 09:32:58 AM by Bojan S
Hi Bohdan,
We've closed your agency account as per your request.
Thank you!
May 30, 2021 12:02:55 AM by Chintan M
i want to close my agency account.
i have already remove all proposel, member and contracts.
and i am trying to close my account it alwayse so message that
"In order to close an Agency, please contact customer service"
i am trying to find customer support and create new ticket but i can't find customer support