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Angel's avatar
Angel A Community Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
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View solution in original post

1,111 REPLIES 1,111
Lissan's avatar
Lissan H Community Member

Can you please also remove my agency.
i have the same issue.
i cant remove my agency.
i also closed all the proposals !!

Bojan's avatar
Bojan S Community Manager

Hi Lissan,

 

Your Agency part of the account is closed now, thank you! 

~ Bojan
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Md.Jahidul's avatar
Md.Jahidul I Community Member

Same problem of mine. Close my agency profile
Md.Jahidul's avatar
Md.Jahidul I Community Member

Same problem of mine. Close my agency profile please.
Bojan's avatar
Bojan S Community Manager

Hi Md.Jahidul Islam,

 

Your account was closed as per your request, thank you for reaching out to us!

~ Bojan
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Md.Jahidul's avatar
Md.Jahidul I Community Member

Dear velaria k
Same problem of my account. Please close my agency profile
Shivi's avatar
Shivi K Community Member

Hi, I am facing the same issue. I have checked and withdrawn all the proposals even the archived ones but still not able to close my agency. Please help me with that. Thanks

Isabella Camille's avatar
Isabella Camille N Community Member

Please close my agency account.

Shilpi's avatar
Shilpi S Community Member

I need to close my association name /agency name .. Please help.

Joanne's avatar
Joanne P Moderator

Hi Shilpi,

 

As requested your agency has been closed. 

~ Joanne
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Arman's avatar
Arman B Community Member

Would you please close my agency too. Thanks

Nikola's avatar
Nikola S Moderator

Hi Arman,

 

I am sorry for the late response. I closed your Agency account as per your request.

 

~ Nikola
Prabin's avatar
Prabin B Community Member

I am having similar problem,i want to close agency. Please help me.

Prabin's avatar
Prabin B Community Member

I don't have any archived proposal or invitation to this.

Joanne's avatar
Joanne P Moderator

Hi Prabin,

 

Your agency has been closed as requested.

~ Joanne
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Anthea Alexa's avatar
Anthea Alexa H Community Member

Hi Valeria,

 

I'm having the same issue. I can't close my agency, I tried it several times already but it says to contact the support team. Can you help me with this? Thank you.

 

Joanne's avatar
Joanne P Moderator

Hi Anthea Alexa,

 

As requested, your account has been closed.

~ Joanne
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Sergii's avatar
Sergii C Community Member

Dear Valeria, 

 

please kindly assist with the same - to close the agency I've created in test mode.

Thank you very much in advance and waiting forward to your response.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Sergii,

 

Your agency is now closed. Let us know if you need further help.

 

Thank you.

~ Aleksandar
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Sergii's avatar
Sergii C Community Member

Thank you very much Aleksandar for your prompt response - this is much appreciated

have a great evening!

Adnan's avatar
Adnan D Community Member

Dear I just need to close my agecy. not freelancer account. Can you help

Andrea's avatar
Andrea G Community Manager

Hi Adnan,

 

We sure can! Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Bohdan's avatar
Bohdan C Community Member

hi. i want to close my agency but i cant

Bojan's avatar
Bojan S Community Manager

Hi Bohdan,

 

We've closed your agency account as per your request.

 

Thank you! 

~ Bojan
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Chintan's avatar
Chintan M Community Member

i want to close my agency account.
i have already remove all proposel, member and contracts.
and i am trying to close my account it alwayse so message that 

"In order to close an Agency, please contact customer service"

i am trying to find customer support and create new ticket but i can't find customer support

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